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EA_Blueberry's avatar
EA_Blueberry
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6 years ago

Re: The Sims Life Stories

@Elizabethrayne 


With these older titles, launching the game under another OS via compatibility mode does tend to help, sorry that didn't do the trick.

I see that your video card driver is outdated though and it's important to keep those updated to avoid errors when launching games. Can you double-check to see if you have any pending Windows updates and then also update the driver for your Nvidia card here: https://www.nvidia.com/Download/index.aspx

Once the latest drivers and updates are installed for your PC, please restart it and launch Origin as administrator when you right-click on the desktop shortcut.

2 Replies

  • Elizabethrayne's avatar
    Elizabethrayne
    6 years ago

    I super wish my update to this was that it worked, I made sure my Windows was up to date, and I downloaded the newest drivers for my graphics card. 

    Still receiving the same errors even when trying compatibility mode.

    I even downloaded the game on my fiance's PC and ran into the same error when trying to play it. 

    *face desk* can I have my $10 back? 

    The main error I'm getting now is please login to verify (I am logged in) last night after fiddling I got a pop up asking me to insert a disk (never had one it was always a digital download)

    Also in my library, when you click on the game the orange button that should read 'play' is stuck on 'finalizing'

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