Hello! I was wondering when will EA migrate The Sims 2 Ultimate Collection from Origin to the EA App Desktop? I love TS2 and I want to keep playing it and I don't want to lose it from my library, bu...
Many factors could cause a crash during the game's launch. With Title Update #11 the main cause of this issue has been fixed.
If you are still experiencing crashes at launch or the game is stuck at the splash screen, we suggest following the troubleshooting steps listed below.
Uninstall and Install EA Anticheat again, following our EA Help Article (Link).
Disable Control Flow Guard from Exploit Protection in Windows.
Go on the search bar and search for "Windows Security," then go to App and Browser Control > Exploit protection settings > Turn off the Control Flow Guard.
Use the Compatibility Mode.
Locate the game folder (from the EA app, click on the tree lines in the upper left corner > Settings > Download)
Select the FC 24 executable file and select it with the right click > Properties > Compatibility. Choose a previous version of Windows (e.g., Windows 7), and apply the changes.
Do the same with the EA Anticheat file.
Add EA Anticheat and FC 24 as exceptions.
If you are using third-party security software, be sure to add FC 24 and EA Anticheat as exceptions so that this software won't block the game's launch.
You can find an accurate guide by @GhostCabs with BitDefender Here.
Close non-essential third-party software.
Some software or services working in the background could conflict with EA Anticheat or the EA app. Please be sure to close all non-essential applications from the task manager before you open the EA app and FC 24. (Thank you @Samzrex , for sharing this solution).
Keep your driver updated and check Rendering GPU Settings.
Check that the last version of your GPU is installed. If you use an Nvidia, Open the Nvidia Control Panel and switch GPU Rendering OpenGL from Automatic to your graphic card. (Thanks @Allgoewer-Fan)
Clear the cache of EA app and repair FC 24.
Clear Cache: Select the three dashes in the far-left corner of the EA app > Help > App recovery > Clear cache.
to repair the game in EA App: Select the game from the Library > Manage > Repair.
We hope that the steps described above will help to launch and play FC 24.
I do have The Sims 2 Ultimate Collection in Origin and the Deluxe Edition in the EA app, but when I try to install it from the EA app, I end with a download with multiple files that have the name of the Sims 2 expansions and stuff packs.
Everything correct until that point. The issue comes when I try to install those files but it keeps telling me that I need The Sims 2 in order to install the Deluxe Edition (Ultimate Collection in reality), so I don´t know what to do or if I´m missing something or doing something wrong.
@Bluegayle The Double Deluxe thing is just a matter of a logo, the game should still be Ultimate Collection. Now, whether EA App will have issues download it, that's a whole different story. As for playing offline, it is possible, although you need to be logged in to either Origin or EA App to verify ownership of the game.
@Yummy48 You can back up installation files for later reinstalls, although you will have to be logged in to Origin or EA App to launch the game.
@ARP1922 Can you please post some screenshots of which files you get, and what error messages you're receiving?
@ARP1922 Just like some other players who've posted about Sims 2 issues, you're getting The Sims 2 Store Edition (Sims2SC) instead of Ultimate Collection for some reason. Did you have Store Edition on Origin before switching to EA App?
Regardless, Store Edition is an outdated and unsupported (now also useless) pack for The Sims 2 that was used during The Sims 2 Store days. Nowadays there is no need to have it installed. Right now we can only wait to see if there will be a fix.
@mate54 Yes i I posted a screen showing my installed sims2 UC. I have been playing it with no problems via ea app. I did have to download it through origin however for it to install on my pc again. Thank you for verifying the offline mode as that is what I had thought but hadn't confirmed.
@Bluegayle This is probably a dumb question, but what did you mean by you had to download it through origin for it to install on your pc again? Did you have to do this so that the game would work on the EA App?
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Desktop","id":"message:11056340","revisionNum":1,"repliesCount":102,"author":{"__ref":"User:user:123924"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:the-sims-2-en"},"conversation":{"__ref":"Conversation:conversation:11056340"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:11056340"},"body@stripHtml({\"truncateLength\":200})":" Hello! I was wondering when will EA migrate The Sims 2 Ultimate Collection from Origin to the EA App Desktop? I love TS2 and I want to keep playing it and I don't want to lose it from my library, bu...","body@stringLength":"376","rawBody":"
Hello!
I was wondering when will EA migrate The Sims 2 Ultimate Collection from Origin to the EA App Desktop? I love TS2 and I want to keep playing it and I don't want to lose it from my library, but I'm a little apprehensive about whether EA will actually do this migration. The game already appears in the EA App library, but it gives an error when downloading.
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I do have The Sims 2 Ultimate Collection in Origin and the Deluxe Edition in the EA app, but when I try to install it from the EA app, I end with a download with multiple files that have the name of the Sims 2 expansions and stuff packs.
Everything correct until that point. The issue comes when I try to install those files but it keeps telling me that I need The Sims 2 in order to install the Deluxe Edition (Ultimate Collection in reality), so I don´t know what to do or if I´m missing something or doing something wrong.
Any ideas?
","body@stringLength":"555","rawBody":"
I do have The Sims 2 Ultimate Collection in Origin and the Deluxe Edition in the EA app, but when I try to install it from the EA app, I end with a download with multiple files that have the name of the Sims 2 expansions and stuff packs.
Everything correct until that point. The issue comes when I try to install those files but it keeps telling me that I need The Sims 2 in order to install the Deluxe Edition (Ultimate Collection in reality), so I don´t know what to do or if I´m missing something or doing something wrong.
Any ideas?
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Guys, good news they fixed the issue and The Sims 2 Ultimate Collection shows up on the EA App to download & install now if you own it. What a relief.
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I'm days trying to download the game, but it does not work. They told me that's not available anymore. That's so disrespectful... even because I had Sims 2 UC and no it shows Sims 2 DD
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I'm days trying to download the game, but it does not work. They told me that's not available anymore. That's so disrespectful... even because I had Sims 2 UC and no it shows Sims 2 DD
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The EA App is experiencing many issues not only with Sims, but with other games as well. EA is aware of all of the issues and at this point, I would post in the EA App section of the forums as I'm afraid either myself or Mate54 are unable to assist at this time since this issue is on EA's end.
If you are trying to install the game from disk or from Origin, we'll be happy to help here.
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The EA App is experiencing many issues not only with Sims, but with other games as well. EA is aware of all of the issues and at this point, I would post in the EA App section of the forums as I'm afraid either myself or Mate54 are unable to assist at this time since this issue is on EA's end.
If you are trying to install the game from disk or from Origin, we'll be happy to help here.
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Hi, this is late but I'm also worried that I won't be able to play the sims 2 ultimate collection after transferring to EA App (I haven't yet because of this issue). I got the sims 2 ultimate collection for free so I don't have any codes or anything to redeem it. Is there a way I can fully download the game to my computer so I don't have to rely on origin or the EA App? I don't wan to lose my favorite game.
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Hi, this is late but I'm also worried that I won't be able to play the sims 2 ultimate collection after transferring to EA App (I haven't yet because of this issue). I got the sims 2 ultimate collection for free so I don't have any codes or anything to redeem it. Is there a way I can fully download the game to my computer so I don't have to rely on origin or the EA App? I don't wan to lose my favorite game.
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@Yummy48 I had UC on Origin. I now play it on the ea app however I did leave Origin installed.
On the app for some strange reason it's called the deluxe edition but in the properties is shows as the ultimate collection.
It's a wait and see what happens when they remove Origin. I'm trusting it will just stay on the app as installed.
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@Yummy48 I had UC on Origin. I now play it on the ea app however I did leave Origin installed.
On the app for some strange reason it's called the deluxe edition but in the properties is shows as the ultimate collection.
It's a wait and see what happens when they remove Origin. I'm trusting it will just stay on the app as installed.
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@Bluegayle The Double Deluxe thing is just a matter of a logo, the game should still be Ultimate Collection. Now, whether EA App will have issues download it, that's a whole different story. As for playing offline, it is possible, although you need to be logged in to either Origin or EA App to verify ownership of the game.
@Yummy48 You can back up installation files for later reinstalls, although you will have to be logged in to Origin or EA App to launch the game.
@ARP1922 Can you please post some screenshots of which files you get, and what error messages you're receiving?
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@mate54 So, I have this files and archives, but everytime I want to install it, it shows me that message.
Also, the archives for the updates goes similar, saying that I need The Sims 2 in order to install the updates, but I guess that is logical.
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@ARP1922 Just like some other players who've posted about Sims 2 issues, you're getting The Sims 2 Store Edition (Sims2SC) instead of Ultimate Collection for some reason. Did you have Store Edition on Origin before switching to EA App?
Regardless, Store Edition is an outdated and unsupported (now also useless) pack for The Sims 2 that was used during The Sims 2 Store days. Nowadays there is no need to have it installed. Right now we can only wait to see if there will be a fix.
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I have been playing it with no problems via ea app. I did have to download it through origin however for it to install on my pc again. Thank you for verifying the offline mode as that is what I had thought but hadn't confirmed.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2022-11-22T18:10:17.025Z","lastPublishTime":"2022-11-22T18:10:17.025Z","metrics":{"__typename":"MessageMetrics","views":1092},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:the-sims-en/category:ea-forums-en/community:tghpe58374board:the-sims-2-en/message:11056340/message:11056401","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwxfDM5OjF8aW50LDExMDU2NDAyLDExMDU2NDAy","node":{"__ref":"ForumReplyMessage:message:11056402"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:11056402":{"__typename":"ModerationData","id":"moderation_data:11056402","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:11056402":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:2154044"},"id":"message:11056402","revisionNum":1,"uid":11056402,"depth":8,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:the-sims-2-en"},"parent":{"__ref":"ForumReplyMessage:message:11056401"},"conversation":{"__ref":"Conversation:conversation:11056340"},"subject":"Re: The Sims 2 Ultimate Collection on EA App Desktop","moderationData":{"__ref":"ModerationData:moderation_data:11056402"},"body":"@Bluegayle This is probably a dumb question, but what did you mean by you had to download it through origin for it to install on your pc again? 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