We would like to gather the error logs for these issues to investigate further.\nThey should be located in C:\\Users\\<username>\\Documents\\EA Games\\The Sims 2 Legacy\\Logs if you would like to share you can follow the steps here.
\n
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"224","kudosSumWeight":3,"postTime":"2025-03-03T10:33:28.673-08:00","lastPublishTime":"2025-03-03T10:33:28.673-08:00","metrics":{"__typename":"MessageMetrics","views":436},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:the-sims-en/category:ea-forums-en/community:tghpe58374board:the-sims-2-en/message:11940047/message:11947962","repliesCount":14,"readOnly":false,"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[],"editFrozen":false,"body@stringLength":"591","rawBody":"Hey all,
We would like to gather the error logs for these issues to investigate further.
\nThey should be located in C:\\Users\\<username>\\Documents\\EA Games\\The Sims 2 Legacy\\Logs if you would like to share you can follow the steps here.
\n
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:11947962_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:11948389":{"__typename":"ModerationData","id":"moderation_data:11948389","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:11948389":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:310012"},"id":"message:11948389","revisionNum":1,"uid":11948389,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:the-sims-2-en"},"parent":{"__ref":"ForumReplyMessage:message:11947962"},"conversation":{"__ref":"Conversation:conversation:11940047"},"subject":"Re: Sims 2 crashing suddenly after recent update","moderationData":{"__ref":"ModerationData:moderation_data:11948389"},"body":"Hey Cade -
I've attached my logs folder here VINNYS-LAPTOP-config-log.zip, only thing that stood out to me is that my Graphics Card is not \"found\" in the database. But I was having no issues pre update.
Thanks!
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"213","kudosSumWeight":3,"postTime":"2025-03-03T13:23:56.484-08:00","lastPublishTime":"2025-03-03T13:23:56.484-08:00","metrics":{"__typename":"MessageMetrics","views":395},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:the-sims-en/category:ea-forums-en/community:tghpe58374board:the-sims-2-en/message:11940047/message:11948389","repliesCount":4,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":false,"editFrozen":false,"body@stringLength":"369","rawBody":"Hey Cade -
I've attached my logs folder here VINNYS-LAPTOP-config-log.zip, only thing that stood out to me is that my Graphics Card is not \"found\" in the database. But I was having no issues pre update.
Thanks!
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