Forum Discussion
Couldn’t agree more. I didn’t receive any compensation and I don’t expect to at this point. Instead of compensation we got a “play fair” warning….oops I mean reminder to read the terms and conditions like we’re children being scolded. That was their response. I don’t know if that had to do with our frustrations or with something else but this company has made it clear. They will do whatever they want whenever they want sealed by those terms and conditions no one reads. If you expect them to play fair and have a shred of decency in terms of customer service….well you are in the wrong place.
Oh yeah the fair play warning..... Ikr, I had to be a bit more forceful with my demand coz they attempted to brush it off during my first complaint, so I ranted until another advisor had to come in just to acknowledge the issue and compensated merely 100 social points, which isnt even enough to cover the loss of the three major events... Tsk
- 4d02zkpxcyeh9 days agoRising Rookie
I’m surprised you got anything. I forgot to mention that the AH homes this week were also their way of punishing us. The new players may not have noticed but us oldies know exactly what they did.
- Pingchee9 days agoSeasoned Adventurer
I meant I went on full on rant, nearing to the extent of ranting tbh. Oh yeah basically the repeat and rinse coz have been playing since late 2013???? (i cant rmb exactly when lol) Btw did you notice that AH quality has been getting worse over time? And all the better ones are locked behind LPs
- 4d02zkpxcyeh9 days agoRising Rookie
Totally. This feature was what I looked forward to the most in this game and I could always count on there being at least one house full of treasures….now they’re just insulting us. I haven’t purchased one in months. All the houses are full of old content and anything worth having is removed. I’ve won and purchased new stuff that I can’t use for ah homes because they clearly aren’t choosing those homes. I don’t feel like spending a fortune to build these homes anymore. They’ve taken away our creativity.