Bug with a mission
In the "Hunting Ghosts" mission, it asks you to buy the haunted painting, but it's in the home decorations section. However, when I open the decorations, the haunted painting or any other mission-related item doesn't appear (in any Sim’s houses). It seems to be a bug, but I don't know how to fix it, and without completing this mission I can't level up, as it's a progression mission. Has this happened to anyone else? Can someone please help me?! Thank you! PS: I have a screenshot, but it’s in portuguese because I play in Europe.Cactus Cave house template
Hello! The Cactus Cave house template is missing after completing all tasks on time. The template is no where to be found. After completing the event, I received the house, bulldozed to build the completed house and the template was not there. An online search shows me that this has been an issue for a while. I’ve searched all templates and made sure my game is updated and have restarted my iPad. Please help recover the template.Pool Cleaner Causing Crash
Every time I try to access a house that contains a pool cleaner, my game crashes. It takes a few tries to get the game restarted, and when I do, all of my sims will be idle, no matter what tasks they were engaged in -- including work shifts, which will register as being done, but I won't get paid. This started in the early hours of October 28. The game crashed again a few hours later when I logged in to start the Haunting of Goth House Craft Challenge. I was unable to access the event tab for the entirety of that event. Now that the next Craft Challenge has started, I'm still unable to access the event tab. I have force quit the game and restarted it. I have force quit all currently open apps and restarted just the game. I have powered down my device (iPad Mini 6) and turned it back on. I have removed the app from my device and reloaded it. I have 80GB of open storage. A look at the data analytics shows bug type 309. Both the game and the iOS are running the latest version. I've gone back and forth with EA Help through the app, mainly having bots tell me to do all of the things I had already done. Finally, what I believe might be an actual person told me to report it on the EA Forums in the hope that if enough other people were having this problem, EA might fix it.[Bug] SimTown stuck at 8/9 Sims — cannot create new Sim
Hello, I’m having an issue in The Sims FreePlay where my SimTown is stuck at 8/9 Sims. The game says “SimTown is full” even though there’s still one available slot. I have already: - Moved out Sims - Uploaded and downloaded my cloud save - Reinstalled the game - Tried syncing with EA account But the issue remains. Please help fix this or reset the Sim population limit for my account. (Ref Case ID: #229013165) Thank you! Xin chào, tôi bị lỗi SimTown chỉ có 8/9 Sims nhưng game vẫn báo đầy. Đã thử xóa, tải lại, đồng bộ dữ liệu nhiều lần nhưng vẫn không tạo được Sim mới. Nhờ EA kiểm tra và hỗ trợ reset lại giới hạn giúp tôi. Cảm ơn!
Search bar needed plz
We need a search bar in the home section and a more thorough filtering option menu. It would make the quality of gaming life 1000% better because it’s very overwhelming when one tries to find specific items but can’t remember if it was free/social or life points, nor what star the items are. For example when searching for a lamp, which brings up so many options, to be able to select colors and the type of style like: desk, table, floor, etc, this would tremendously benefit every player and encourage them to build more often (in my case at all.) I have been playing sims since 2001 and I love the sims. I currently play the sims Freeplay and I truly believe that this would make an awesome game even more so! Thank you for reading this, pass it on please.Lost data
I am playing on iOS. Yesterday I received a couple error messages about cloud saves, but they cleared themselves up. I finished the Goth House craft mission and used SP to purchase remaining resources and I RECEIVED THE HOUSE. Late last night I received a message instructing me to choose a save file: cloud file from 19 hours previous or local (device) file with no time stamp I chose the cloud file and now I DO NOT HAVE THE GOTH HOUSE or the other items from the final prize pack. PLEASE FIX THIS, I spent so much time working right up to the minute!!Data Recovery Bug
I can’t restore my Sims FreePlay cloud save even though I’m logged into Facebook. The game gives the ability to recover data but it can’t be downloaded, it goes through then repops up. My save was from around 2023, and the system lists it as 102 weeks old, but before when it was 21 weeks, I still wasn’t able to. My link is still currently active, I just need restoration. EA Help told me to contact the Sims team directly.The Enhanced Lighting feature is bugged on my iPad
A lot of floor/wall lamps are bugged like it shows on the screenshots. And the overall light from the light sources cuts sharply between the room making everything look weird, especially mezzanines. Also sometimes when I swipe the camera left and right on a house lot, the sunlight randomly gets darker and then it shines back again like someone slowly turning off and on a light switch in my game. It makes me dizzy. It started several updates ago and every time there was a new update I was hoping it’ll get fixed but nope nothing changes. Turning enhanced on and off doesn’t fix the problem as well as reinstalling the game.
