Forum Discussion
Ok so the download will stop at 96%I have tried everything that was suggested including completely deleting my iPad and re starting over and it is still doing it can not get the last 4% to load not sure what you don’t understand but if I could stop the build and move on it would be great but there is no way to do that either so I can not move onto the building real estate office
@rwaite316 wrote:
completely deleting my iPad and re starting over
You did a factory reset?
And loading the game to an Android device did not help?
This forum is provided by EA but is designed as Player helping Player, in this case we can not do much for you
Contact support: Get there in game: green ... button at the bottom of the screen; info > online support
Or use the web https://help.ea.com/en/help-top-issues/?product=the-sims-freeplay
Or contact support via FB or Twitter, links are at the bottom of the page
- 2 years ago
My kindle fire has been trying to update to get baby n bumps for 15 hours. I cannot get it to stop I cannot play anymore. This happened once before trying to upgrade something and I had to uninstall it and then reinstall it but I lost all my progress. Help?
- SalixCat2 years agoHero+
Unfortunately, we can't solve your problem through the forums.
If you can't open your game-app, please contact EA Help through this link:
https://help.ea.com/en/help-top-issues/?product=the-sims-freeplay
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