Crafting Station seems to be stuck.

Ok....so i installed it and unistalled it 3 times and my sims icon is messed up. I would say many people would find this offensive. Also, i m having a problem with the crafting station being stuck too. There is really no exclamation point to collect the candles 

@lbxce6engt73 

Besides you finding the Black [face] sims offensive, does it impact gameplay?

Does it in some way hinder you from progressing in the game?

Is it so disturbing that you can not ignore it or think of it as a charcole facial mud mask?

This forum is provided by EA but is designed as Player helping Player, in this case we can not do much for you

Contact support: Get there in game: green ... button at the bottom of the screen; info > online support
Or use the web https://help.ea.com/en/help-top-issues/?product=the-sims-freeplay
Or contact support via FB or Twitter, links are at the bottom of the page

For the crafing issue

Try calling over another sim and them tap the waving stuck sim

This have worked for some, but not all

It might work for you

My sims are stuck trying to make candles and when I click on my sims nothing happenes. I tried restarting my game, but the are still stuck. Would be nice to achive something in the game, but not sure if I will before the 10 days are up if this bug is still there. I am playing on Android.

This worked for me thank you! 

Thank you for your honest answer love

@redmango868I had the same problem too. Try doing this:

-Send a sim to the house of the sim making candles
-Tap on the sim at the crafting station
-you should be able to collect candles or other crafts. (I know its weird)


It worked for me. I hope it does for you too

Once my sim finishes a task, I can’t tap on him/ her to complete the task and receive the points. The sim just continues to wave. Also, when clicking the icons floating above their heads during a task, they glitch which makes it hard to tap them. I have to zoom in closely and time when to tap the figure. I have closed out the game and have restarted my phone to no avail. 

I have the same problem. What should I do?

Please try:

Call over another Sim from another lot

See if you can tap the stuck, waving Sims after that

It works for some but not all

It is worth a try

If it does not work for you, contact support and ask for compensation

This forum is provided by EA but is designed as Player helping Player

Contact support: Get there in game: green ... button at the bottom of the screen; info > online support
Or use the web https://help.ea.com/en/help-top-issues/?product=the-sims-freeplay
Or contact support via FB or Twitter, links are at the bottom of the page