Forum Discussion
normally this is an Apple issue due to lack of RAM and false showing of available free space
You chose to only share what OS you're using, not what device nor how much free space you have on your undisclosed device
Without knowing those things, I can only guess and I will not list every option it can be as it can literally be one of 100s
Most likely it is lack of space, SD card will not count but I don't know since there are so much information missing
This forum is provided by EA but is designed as Player helping Player, in this case we can not do much for you - contact support
Contact Firemonkeys support: https://help.firemonkeys.com.au/hc/en-us/requests/new or get there in game: green ... button at the bottom of the screen; Talkbubble with ?
I personally can not sign in with chrome or safari, so you might need to try different browsers (I use Edge)
Or contact support via FB or Twitter, links are at the bottom of the page
I am using Samsung F62 and I have sufficient storage available in my phone .
Let me know if there's anything to help solve this.
- minicha-em4 years agoHero+
You should really contact support
Maybe they know what "sufficient storage" mean, to me it's just an arbitrary number that can be 20 GB for some and 800 GB for others
It also don't tell me if you're referring to total storage or available storage (always disregard SD in this context)
You have either 6 or 8 GB of RAM, so that should be enough
None of this gives me a clue to as what is wrong, though it narrowed it down to to about a handful of dozen possible common issues, without a stand out suspect,
so you should really contact support
Contact Firemonkeys support: https://help.firemonkeys.com.au/hc/en-us/requests/new or get there in game: green ... button at the bottom of the screen; Talkbubble with ?
I personally can not sign in with chrome or safari, so you might need to try different browsers (I use Edge)
Or contact support via FB or Twitter, links are at the bottom of the page