Forum Discussion

PaQuilter1's avatar
PaQuilter1
Hero (Retired)
1 month ago
Solved

Error Code 20013

I am getting Error Code 20013 when I try to purchase the new offerings in the store. It’s only on 1 of my games. When I logged into ea.forums.com I could log in no problem but when I logged off I got a message saying, “Authentication not available”. I didn’t have a problem purchasing items for my other 2 games only the one iPad 16. My other iPad 16 and my iPad8. All 3 are running iOS 26.5.2. If you need anything else, just let me know. Thank you! 

 

2 Replies

  • PaQuilter1's avatar
    PaQuilter1
    Hero (Retired)
    1 month ago

    Ok it seems to be fixed now. Thank you, 👍🏻😊

Featured Places

Node avatar for The Sims FreePlay

The Sims FreePlay

Join Simmers like you, discuss your time with the game, and find fixes in The Sims FreePlay official community.Latest Activity: 22 hours ago
6,747 Posts