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It would help to know what device it is
From what I understand iPad 4th gen or older can not use the enhanced light mode
Contact support > green ... button > info > online support > top right in pop up > Square talk bubble
My graphics option in my sims freeplay say enhanced visual are not supported on this device since from yesterday and iv been having issues with building mode whenever I birld something it get stuck please help
It would help to know what device it is
From what I understand iPad 4th gen or older can not use the enhanced light mode
Contact support > green ... button > info > online support > top right in pop up > Square talk bubble