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Edamamiiiii's avatar
Edamamiiiii
Rising Newcomer
9 days ago

Missing items in the sims freeplay update

I’m stuck on the Back to the Wall Discovery Quest because the task requires me to place a Beach Coffee Table.

The problem is that the Beach Coffee Table is completely missing from my Home Store. I checked Living Room, and I don’t even have as much tables/coffee tables showing up that I used to have there before the update. I'm also missing other items and some items get lost after I place them in my inventory.

I’ve restarted the game and checked the Home Store multiple times, but the item is still unavailable.

This appears to have happened after the recent Build Mode/Home Store update. Since Discovery Quests cannot be canceled, I’m now unable to progress in the game and stuck on the "Back to the wall quest" because of the missing beach coffee table.

Can someone from the Sims FreePlay team please confirm whether this is a known bug and provide a fix/workaround?

I can provide screenshots and my Player ID if needed.

4 Replies

  • ErinPW's avatar
    ErinPW
    Seasoned Ace
    1 day ago

    Like said before, the required items for this quest are there in the new home store in my other game. I have used the search and found them all.  
       
    If the items are not there in your game, it’s better to contact Player Support within the game, because other players can’t help with this issue. 

     

  • eb449mjct34q's avatar
    eb449mjct34q
    Rising Newcomer
    2 days ago

    Thank you for the reply. But I have the new home store not the old one and it is not in there

  • ErinPW's avatar
    ErinPW
    Seasoned Ace
    2 days ago

    When I played this quest a while ago, the items showed up at the very first spot in home store. I looked for that coffee table and the other items in a game with the new designed home store, and they are all there. I just can’t check, if they’re at the first spot in home store like before.   
      
    Maybe, the screenshots help to find the required items.

     Playing this one in a different language than English can be challenging.

     

  • eb449mjct34q's avatar
    eb449mjct34q
    Rising Newcomer
    2 days ago

    I have the exact same problem., I cannot either proceed the discovery quest and as a result I cannot go on level. Please see to this problem.

     

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