Mysterious Island Quest globe issue

Question

Hi, just started playing again after years. I’m on the mysterious island quest at level 10. My issue is that I’m on the task “find mysterious island on a globe” but when I go to decorations to purchase the globe it says level 12 required however, I can’t pass level 10 without completing the quest…

Am I being silly? Is there any fix? TIA

erinpw · Answer

Obviously it’s a mistake in the game, starting with the current update.
(I played this quest while “Summer Vacation: Make a Splash” and could just buy the globe.) At level 10 there’s no location that includes the globe.

In this case you need help from Online Support:
In your game tap the three dots at the bottom right ->Info -> Online Support and then the square talk bubble on the upper right.

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Mysterious Island Quest globe issue

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