Forum Discussion

blueberrydance's avatar
blueberrydance
Seasoned Newcomer
1 day ago

Re: Sunset Mall - Unable to interact with ground floor activities

I updated to the new version, and now my Sims in the mall are waving their arms for me to tap on them to complete the hobby item collection, but the bubble hasn't shown up, so they're trapped. Does anyone know how to reset a Sim or any other solution?

18 Replies

  • 588c2a3f430250a4's avatar
    588c2a3f430250a4
    New Novice
    9 hours ago

    Hey everyone, I found a fix that helped me when my Sim was stuck during the Catwalk Hobby.

    Go to the mall, rotate the camera until you're behind the Sim, then zoom in as much as possible. Try tapping directly on the Sim's head, lower back, or feet.

    It worked for me, so hopefully it works for you too! 😊

  • loveandpeace425's avatar
    loveandpeace425
    Newcomer
    1 day ago

    Im currently in the beginning of the sunset mall discovery quest. When I go to investigate the strange noise, the action bubble isn’t there so I cant complete the task. Any help ?

     

  • wkgff464bf3p's avatar
    wkgff464bf3p
    New Traveler
    1 day ago

    Also having same issue. She is waving in red dress. I cant click anything. Even store i was building isnt showing active. However I cant build anything else in town bc of the mall store build being frozen 

  • Acmerasta's avatar
    Acmerasta
    New Novice
    1 day ago

    I'm having a similar issue.  I'm doing one of the Downtown Developer quests and I can't get my Sims to start digging at the Mall to harvest gold shards.  I collected the last shards from them but can't start a new dig.  Add to that, when I tap on items that they should be able to interact with, nothing happens.  I can send them outside the mall doors but it is very hard to locate them inside.  I have to tap multiple times to get the locator/ pin drop to appear. 

  • 415fc675d36b5356's avatar
    415fc675d36b5356
    Seasoned Newcomer
    1 day ago

    Me too. I'm super annoyed with it cuz I need ALL my sims right now since they are running all the events right now!! Restarting device doesn't help.

  • Fancygal01's avatar
    Fancygal01
    Seasoned Newcomer
    1 day ago

    I am having the same issue. I hope they can fix this today.

  • h21jc2dtdfxt's avatar
    h21jc2dtdfxt
    Traveler
    1 day ago

    Glad to know I'm not the only one... hope it would get fixed soon😭 it's really annoying 

  • XWaltersJJBESL's avatar
    XWaltersJJBESL
    Rising Newcomer
    1 day ago

    Same!

  • ppsig933we80's avatar
    ppsig933we80
    Seasoned Newcomer
    1 day ago

    I am also having the same issue. Poor guy has been waving all day.😃

  • gx52wnmsjtwn's avatar
    gx52wnmsjtwn
    Seasoned Newcomer
    1 day ago

    I'm having the same issue. Unfortunately, I don't know what to do either 

Featured Places

Node avatar for The Sims FreePlay

The Sims FreePlay

Join Simmers like you, discuss your time with the game, and find fixes in The Sims FreePlay official community.Latest Activity: 48 minutes ago
6,573 Posts