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Anonymous's avatar
Anonymous
9 years ago
Approved

The sims freeplay in game updates

I recently downloaded, made it to the point of needing an in game update. I can't update with only mobile data, it automatically redirects me to turn on and use wifi. I do not have wifi, I wish to use my mobile data so I can move on with my game. Please help me fix this issue, in a timely manner. I am very disappointed with this discovery.

9 Replies

  • Hi @Alyacam13,

    I'm sorry, but big updates need to be done through wifi, it's a restriction to avoid big use of the mobile data. Luckily, it doesn't need to be your wifi connection, you can use the wifi connection at your school or any other public wifi you trust to download the update. 🙂

    -Mai

  • Anonymous's avatar
    Anonymous
    9 years ago
    Approved
    That makes no sense to me, if I pay for unlimited 4g LTE, I should be able to use it for whatever I please. I don't really go places with wifi, and I'm not in school. complete bs
  • EA_Mai's avatar
    EA_Mai
    Icon for EA Staff rankEA Staff
    9 years ago

    Hi @Alyacam13,

    I undestand â˜šī¸ , but this is a limitation set by Apple for iOS and it happens with all the apps in the Apple Store, The Sims Freeplay is not an exception and there's nothing we can do.

    -Mai

  • Anonymous's avatar
    Anonymous
    9 years ago
    Approved
    It doesn't make a difference that I have android not Apple I assume?
  • martha4858's avatar
    martha4858
    Seasoned Ace
    9 years ago

    @Alyacam13

    On my iPhone in the settings I can switch to use cellular data for downloads and apps. By doing that I do not need to use wifi to download sims FP updates. You might want to check your settings on your android.

  • Anonymous's avatar
    Anonymous
    9 years ago
    Approved
    where in your settings do you find that?
  • martha4858's avatar
    martha4858
    Seasoned Ace
    9 years ago

    @Alyacam13

    When I go into settings it is the third selection down from the top that says cellular. When I open it and scroll down to "Use cellular data for:" and there there is a list of all my apps. Like you I have unlimited data so I have most of mine selected.

  • Anonymous's avatar
    Anonymous
    9 years ago
    Approved
    Hi Alyacam,

    Sims freeplay is a huge game. It is a safety policy to prevent over usage on your mobile data. I would suggest u update the game at some public wifi zones like maybe at a cafe.


  • EA_Mai's avatar
    EA_Mai
    Icon for EA Staff rankEA Staff
    9 years ago

    My mistake, @Alyacam13, sorry, I assumed you were on iOS because as far as I knew, Android didn't have that restriction. Please, try to change your settings in Settings - Data usage - Set mobile data limit.

    Let us know if that helps.

    @martha4858, thanks for the tip, at least it works for in-game updates! 😉

    -Mai

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