Forum Discussion

7 years ago

Black boxes covering letters and thought bubbles. Unable to read anything.

Product: The Sims Mobile Platform:Android Tablet List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Samsung tablet OS Version 8.1.0 Player ID: (Find your Player ID ...

bug

Phantomlover1717

Legend

7 years ago

@kidscion could you try clearing your cache?

https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-android/#clear-cache

Make sure you're back up options like your EA account are connected in-game before doing so.

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