Charming fixer upper
My sims has been stuck on “Now I see why this was listed as a charming fixer-upper!” And all my characters and buttons has disappeared. Also I can’t control or interact with anything
Forum Discussion
10 Replies
- EA_Solaire
Community Manager
Hello @mypetfish0,
Could you tell me what device you're currently playing on please?
- @EA_Solaire On iPhone (12)
- EA_Solaire
Try all the steps here please and let me know if that clears this up for you.
- @EA_Solaire I have done troubleshooting steps already but it hasn’t helped. Do you have any more suggestions??
- EA_Solaire
Let's test your account on a different device and see if the issue happens there as well please.
- @EA_Solaire Ok I will try that
- @EA_Solaire I did it on another device but it’s the same problem?? I don’t know what else to do🤔
- EA_Solaire
Thanks for checking! If it's happening on another device as well, we'll want to get you with the live support team to explore some other options.
You can reach out to the live support team through the help site here, or you can contact in through Twitter or Facebook as well if you prefer for assistance on this.
- @EA_Solaire Thanks I reported the bug
Hi, is your game recovered already i have the same issue right now
