[Closed] Game keeps crashing
Product: The Sims Mobile Platform:Apple iPad List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPad Air OS Version 12.3.1 Player ID: (Find your Player ID in Sims ...
Forum Discussion
SimGuruMaaike
EA Staff
EA StaffThank you all for the reports (especially @EpicRedly, really appreciate you took the time to post the reports from your group).
I would like to have this thread focused on crashes on iOS 12.3.1 that started recently. For every report please provide this:
Player ID (13 numbers):
Device:
Date and Time of latest crash:
Date and Time of last time you were able to play:
Date when the crashes first started for you (if you remember this):
For Butterfly they do need to contact support about this for a roll back to an earlier savegame. As you noted EpicRedly, this issue sounds different than the other reports.
Player ID: 1002981499680
Device: IPhone 5S
Date and Time of latest crash: July 8/19 @9:48 pm
Date and time of the last time you were able to play: After the Pride Wumples rainbow bathing suit event.
Date when the crashes first started for you: they actually started on and off since winter or so but after the Pride Wumples event this has been the longest that I haven’t been able to play.
