[Fixed] Can’t Unlock New Buildings
Product: The Sims Mobile
Platform:Apple iPad
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) IPad 9.7
OS Version iOS 11.3.1
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) tmcshane90
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? By unlocking a new building
What do you expect to see? Every time I try to unlock a new building, it appears locked still. I’m level 30 so should be able to unlock them but can’t. The only buildings I’ve unlocked are fashion studio, hospital and the one downtown that gives you the business career. It doesn’t even show up how much the buildings should cost.
Connection Type Wifi
Please select your region Europe
Country England
Additional feedback Screenshots are too large to attach so the links are: http://imgur.com/iZwTkYD http://imgur.com/EA03t33
Product: The Sims Mobile
Platform:Apple iPad
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) IPad 9.7
OS Version iOS 11.3.1
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) tmcshane90
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? By unlocking a new building
What do you expect to see? Every time I try to unlock a new building, it appears locked still. I’m level 30 so should be able to unlock them but can’t. The only buildings I’ve unlocked are fashion studio, hospital and the one downtown that gives you the business career. It doesn’t even show up how much the buildings should cost.
Connection Type Wifi
Please select your region Europe
Country England
Additional feedback Screenshots are too large to attach so the links are: http://imgur.com/iZwTkYD http://imgur.com/EA03t33
Product: The Sims Mobile
Platform:Apple iPad
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) IPad 9.7
OS Version iOS 11.3.1
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) tmcshane90
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? By unlocking a new building
What do you expect to see? Every time I try to unlock a new building, it appears locked still. I’m level 30 so should be able to unlock them but can’t. The only buildings I’ve unlocked are fashion studio, hospital and the one downtown that gives you the business career. It doesn’t even show up how much the buildings should cost.
Connection Type Wifi
Please select your region Europe
Country England
Additional feedback Screenshots are too large to attach so the links are: http://imgur.com/iZwTkYD http://imgur.com/EA03t33
My screenshots are too large to attach so the links are: http://imgur.com/iZwTkYD http://imgur.com/EA03t33
Hi everyone,
We have just released an update for the game which should help with this issue. 🙂
Please, go to the App Store or Google Play and download the latest version of the game. If you are not seeing the update in the iOS App Store, try going to your Updates tab and pull to refresh the page.
Any issues to unlock your buildings now?
Thanks,
-Mai
