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Anonymous's avatar
Anonymous
8 years ago
Solved

[Fixed] Game stuck on update screen iOS

Product: The Sims Mobile Platform:Apple iPhone List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iphoneX OS Version 11.4.1 Player ID: (Find your Player ID in Sims...
bug
EA_Atic's avatar
EA_Atic
Icon for DICE Team rankDICE Team
8 years ago

Sul Sul,@vanniew1 Thank you for the report! 

We are currently aware of this issue and looking into it. 

Thanks, and keep it up. :eahigh_file:

/Atic

Anonymous's avatar
Anonymous
8 years ago

Hi,

Is there any update on this issue?

Has not been able to use my iphone to access Sims Mobile while I'm outside without access to my tablet.

  • XxCJH123xX's avatar
    XxCJH123xX
    8 years ago

    I am also experiencing this issue. I play on iPhone and Android Tablet. The Android version loads just fine, iOS version is stuck on Update like above.

    • Phantomlover1717's avatar
      Phantomlover1717
      Legend
      8 years ago

      I've added this one to the bug list.

      • Dollylo1606's avatar
        Dollylo1606
        8 years ago

        I'm in the same situation since 3 days... Very annoying specially because I'm losing the photographer quest ☹️

        Any update? 

        Thanks

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