Product: The Sims Mobile
Platform:Apple iPhone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPhone X
OS Version 12.1.4
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1003986782027
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? •• Go to CAS room •• Tab Closet > Hair •• or Tab Shop > Hair •• Slide down •• 1 of hairstyle list show in black shadow
What do you expect to see? It show normal
Connection Type Mobile
Please select your region Asia
Country
Additional feedback
1 of my hairstyles that I already purchased the package last year turn to be black shadow in CAS room. Attached 2 photos
Your post is now merged with this thread about the same issue.
Just joining the party.
Community Manager
