Forum Discussion
Hey there SarahR1982
What device are you playing on, and what happens when you try to make a purchase- do you see an error message?
Same thing happens to me im playing on IOS it just says transaction in progress restart game but when i do it wont let me purchase anything from the gameEA_Solaire
- EA_Solaire3 months ago
Community Manager
Try these steps, as well restoring the purchase. To restore your purchase, you can click on the Restore Purchases button in the Settings menu.
Let me know if you still have issues then.
- emem12345543 months agoSeasoned Newcomer
I tried doing a purchase but it keeps saying " no money was removed on your account " is it a bug? I checked if i am banned but my account is not. Even the sim festival i cannot purchase.EA_Solaire
- emem12345543 months agoSeasoned Newcomer
- w9pzgxojge8o2 months agoRising Novice
Same!!! I've had that problem for 2 years!!!!! They are missing out on my money
About The Sims Mobile
Recent Discussions
- 17 hours ago
- 17 hours ago
- 3 days ago
- 5 days ago