Missing car and garage door?

I won the house in the Summer Paradise festival (gold pass) and now the car has gone missing as well as a garage door I bought a few days ago. It happened after bulldozing a house, but I’ve never had this issue before since all those items always have gone back into my inventory. Yes, this question has probably already been asked a thousand times over but I was advised by an EA Games customer service representative to report this issue through here. I followed all of the instructions listed on the website and have tried to restore my purchases with no success.