Forum Discussion

Chesia_Faith's avatar
Chesia_Faith
Newcomer
4 months ago

Missing items after purchase and device sync Issue

Hello, Two or three days ago, I purchased an offer that included 10,000 Simoleons, 600 Cash, and other items. On the same day, I spent the Simoleons and Cash to decorate my house. Please note that I...
bug
discussion
ios
Spark_Joy_TSM's avatar
Spark_Joy_TSM
New Rookie
4 months ago

It is not recommended to play the same account on two devices.   When you have two games opened at the same time, it leads to sync issues with saving your progress.  If you do need to use two devices, make absolutely sure that you close the game completely before you open the game on the other device.  Worse case scenario is that you could lose your account because the server is trying to save to different sets of progress. 

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