Same for you @3tre2g45lgt4, please contact our support team about this 🙂
@magiere67 Someone will be in contact with you, today I think, disregard the previous mail that you received for now.
EA SPORTS FC™ TeamGlad that we could be of service @magiere67 🙂
Best of luck with your Valentines rewards!
What a what an awesome week this has been in Sims! Thanks to everyone’s help I was able to finally fix up my patio with my Chinese lanterns. And, in spite of not receiving the extra rose 🌹 collecting bear 🐻, I was successful in collecting all of the Valentines Day rewards! I don’t feel I would’ve been successful at all if Chris hadn’t compensated my loss, thank you so much! Today, i got to show off all my amazing new things and have fun with my friends at my weekly party! We had so much fun blowing bubbles, marveling at my new sculpture, lighting fireworks and basking in the soft glow of all my new Chinese lanterns! As promised here are a couple of party pics 🎉! Thank you everyone with customer support and especially Jason for being simply awesome!
Sarah
Squirrel Girl 🐿
EA SPORTS FC™ TeamThat's quite the rollercoaster of emotions you've had there @magiere67
Oh, and thank you for sharing those photo's, the lanterns look amazing but I'm having flashback of me trying to get that hot tub 😉
I remember how I got it in my third pack and @EA_Mai spent aaaaages trying to get that hot tub, aah the memories.
We do our best to help everyone and I'm glad that we could help out and be awesome 😳
Speaking of events... I think when I speak here I speak for all Sims players. Why in these random giveaways do we have to keep receiving “repeats” after “repeats”?!! It’s hard enough to work and collect the ducks, roses, coins or whatever else u guys set up as the hurdle of the day to collect. It is not only discouraging, but maddening when u end up receiving more repeats of items than actually new items! There needs to be a limit on all the repeated prizes. There needs to be a plateau where someone can actually acheive success for their work. U have no idea what I went thru just to get that hot tub!! I almost felt like an idiot for the trouble I went thru only to not get it at the end of the event! To have to pay $20 more on top of my work felt hurtful.
Sarah
Community Manager
