Need help reclaiming heirlooms
I was messing around with my house a bit and accidenly put them in storage. My game was a bit laggy so i decided to just stop redesigning it and to just close out. Recently i just got back on and i can't find my 2 heriloom cases or the heirlooms that where in them any where. I checked and there was supposed to be a tab called "heirloom case" but it wasn't under rewards and the heirlooms inside them are gone and can't be found.
I have some pictures that show the tabs, the heirlooms it shows in storage and the list of heirlooms I've lost (CM: images added to spoiler tags below).
Tabs Screenshots
Heirloom Collection Screenshots
The internet icon, camera from the photograph career, the rocket, piano, the heirloom that unlocks the surgeon carrer and most of the story book heirlooms I'm missing. And all of the school/college based ones too. I can't show all since it copies this one onto the one below. I'll keep them just in case.
Update: So recently I went to the help center for help but they said they couldn't refund heirlooms ☹️ so I'm trying to reclaim all those missing heirlooms and was wondering if any of you had tips or tricks for me to help me get them all back legit. I'm currently doing the photograph career event and hopefully, it gives me the heirloom for it even though I've already unlocked it once. Also if the heirlooms are gone but i already unlocked the story/career, can i still do them or is locked for me again?
(Thread title updated and posts merged by CM)
