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brief_candles's avatar
brief_candles
8 years ago
Solved

New update notice popping up (already updated)

Product: The Sims Mobile Platform:Apple iPad List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) IPad Air 2 OS Version 11.2.6 Player ID: (Find your Player ID in Sims ...
bug
  • SimGuruMaaike's avatar
    SimGuruMaaike
    8 years ago

    Hey @brief_candles, can you check the 'updates' tab in the app store for an update of the game? It can happen that the App Store shows open instead of update when there is an update available, this update will show up in the updates tab. 

SimGuruMaaike's avatar
SimGuruMaaike
Icon for EA Staff rankEA Staff
8 years ago

Hey @brief_candles, can you check the 'updates' tab in the app store for an update of the game? It can happen that the App Store shows open instead of update when there is an update available, this update will show up in the updates tab. 

brief_candles's avatar
brief_candles
8 years ago

@SimGuruMaaike, I went to the app update page as you kindly recommended. There wasn’t a new update available. However, I entered the game via the “Open” button under the recently updated section (dated 16 March). Since then, after visiting various locations and re-entering the game a few times, I thankfully haven’t seen the pop-up. Fingers crossed, that’s that! Thank you for coming to my aid. Much appreciated! 

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