Forum Discussion

crispyldonuts's avatar
crispyldonuts
6 years ago
Solved

No Party Chat Button

Product: The Sims Mobile Platform:Apple iPhone List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPhone X OS Version 13.6.1 How often does the bug occur? Every time...
bug
  • crispyldonuts's avatar
    crispyldonuts
    6 years ago

    Connected to EA and my Game Center.

    I was nervous to delete the app and redownload it, but that seems to have fixed the problem! 

    I really appreciate your help.

renbar152's avatar
renbar152
Seasoned Vanguard
6 years ago
@crispyldonuts Do you mean back up the whole ph? I still have the old ph on my list. When I go into settings, I have 3 options, old ph, new ph, and my iPad. I can’t find sims mobile on my list of apps either. I don’t understand why this happened. It’s seems talking to EA through email is talking forever. I want to update my ph. I to much invested in this game to loose it. I had it save through all the options FB, Twitter,and apple. They are all gone. So I don’t have the options in that panel to save them. And EA.
crispyldonuts's avatar
crispyldonuts
6 years ago

Yes, I’d back up the whole phone! If you go to settings and click on the top where Apple ID, iCloud is... you can manually back up there and also you can check iCloud to see if Game Center is backed up. Then, if you go to iCloud and click manage storage, you can edit the backups and make sure TSM is backed up.

I do this periodically for peace of mind, and before updates or especially if I have to redownload an app! 

  • renbar152's avatar
    renbar152
    Seasoned Vanguard
    6 years ago

    Can I do this all from the ph? I don’t have a computer anymore. Thanks for the help 

    • crispyldonuts's avatar
      crispyldonuts
      6 years ago

      Of course, you can do this all from the phone! As long as you have enough cloud storage it should be fine! It doesn’t take up much space. I pay $1 a month for cloud storage and I have about 8,000 photos, a couple games, and 500 contacts saved and I’m only using about 1/2 the space.

  • crispyldonuts's avatar
    crispyldonuts
    6 years ago

    Also, make sure on the TSM settings in the game that you connect to as many social media sites/EA/Game Center as you can do you have extra safety nets. I had to redownload to see the social media connect options again, but now I have Facebook, my EA account, and Game Center all linked to my game play.

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