Product: The Sims Mobile
Platform:Apple iPad
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPad Mini 4
OS Version 15.2.1
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? Look for my sims in the family portrait. Look for my sims in other sims’ contacts. They have disappeared. They were both present in my game in November 2021.
What do you expect to see? I would like my sims that disappeared to be returned. I would like a warning that says my sims might disappear after a certain household size.
Connection Type Wifi
Please select your region North America
Country USA
The bug made my sims disappear. Their names are Grey Murphy🙂 and Iris🙂. Grey disappeared in December, and I just noticed Iris disappeared today. I cannot find them in the family portrait or in any relationships. I know I didn’t accidentally remove them.
Update: I lost another sims today. Her name is Irene🙂. She was in my game yesterday and today I can’t find her in the family portrait or any relationships.
