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dissenterjasmin's avatar
dissenterjasmin
6 years ago
Solved

[Fixed] Did not get grand prizes from Sweet Treat Showdown

Product: The Sims Mobile Platform:Android Phone List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Samsung J7 Pro OS Version Pie 9.0 Player ID: (Find your Player I...
bug
  • SimGuruMaaike's avatar
    SimGuruMaaike
    6 years ago

    @7132416515 Please contact our customer support team about this 🙂 from inside the game tap on settings > help & about > help > contact us. 

    We fixed this issue in the neighborhood update on November 26, it should no longer occur with the events since that date 🙂 

7132416515's avatar
7132416515
6 years ago
I thought I would just forget about it but seeing this is the place to report, yes the grand prizes washing machine and clothesline being missing, add one more please.
ID: 1002968884821
SimGuruMaaike's avatar
SimGuruMaaike
Icon for EA Staff rankEA Staff
6 years ago

@7132416515 Please contact our customer support team about this 🙂 from inside the game tap on settings > help & about > help > contact us. 

We fixed this issue in the neighborhood update on November 26, it should no longer occur with the events since that date 🙂 

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