SimGuruMaaike
EA Staff
7 years agoRe: Progress past level 1 or the quest 'One Room to Go"
Thanks! Try disabling the notch on your phone:
- First enable Developer Mode on your device. Tap on Settings > System > Advanced > About Phone.
- Tap on Build Number seven times.
- A new Develop Options menu will now appear in the Settings Menu. Tap on Developer Options.
- Scroll down and look for Display Cutout under the Drawing heading
- Tick the hide checkbox
After that is done try loading the game again and check if you can get past that step.