Sims Mobile Reset
I've been playing this game since late March. Suddenly today, I open the app and it's completely reset. All of my progress is gone. I didn't reset my phone or update the app; I didn't do ANYTHING but leave the game alone for 12 hours. I already looked on the help pages and I don't know what my player ID was, but I know I was logged in to Game Center because every time I opened the app Game Center would welcome me back. So my progress should've been saved. But the app keeps saying there's nothing to restore. Please help.
A few hours after the initial post I tried deleting the app and reinstalling it. I made it through the avatar setup and it was as if Game Center woke up. I was given the option to continue my original game or continue with the avatar I had just created. I don't know why this happened in the first place but I was right; Game Center did still have my game. Regardless, my game is back now and I've recorded my player ID.