Forum Discussion

ItsKatlyn99's avatar
7 years ago

Still low compatibility problems.

After the last The Sims Mobile's update related to compatibility with some devices, my phone (Huawei Mate 20 Lite) stopped having the problem of the touchscreen with this game.

But unfortunately, this phone is not still 100% compatible with TSM.

Sometimes when I log in game, at the start, a message appear saying that the device is not recognized so there can be some problem playing.

In the various districts, a lot of objects (and at home too) have a blurred texture.

The graphic of the game is not well defined, and the screenshot are totally low quality.

Going on my phone's setting:

"Display > Full screen viewing"

It says: " The following App have not been optimized for full screen mode"

And The Sims Mobile is listed below.

Maybe this (I hope that) can help fixing all this.

Would be nice if all player could enjoy this game without problems and with its full potential.

I really hope you can help me/us

Thank you ❤️

12 Replies


  • @EA_Mai  ha scritto:
    Thank you @ItsKatlyn99! 🙂
    I'll forward this to The Sims Mobile team so they can take a look.

    Thank you so much for the help!

    I really hope they can work on this problem and fix it! 🙂 @EA_Mai 

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