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LivWrites's avatar
LivWrites
Seasoned Newcomer
5 months ago

Sweet Treats Showdown Rewards looping and not letting me finish event

On the Bonus Go Glamorous STS event I’ve gotten at least four bonus regal thrones and haven’t been able to finish the Royal Treat Box despite knowing that I had enough to finish it at least twice and have already unlocked the regal throne extra colors. This time I even got it back to back, but because I already have all the colors it just gives me another throne.

I’m just missing one suit color and some coins, but I don’t think I’m supposed to have eight regal thrones. I know I still have time to earn more rewards, but I’m worried that this will keep happening and I won’t get the other event times and therefore can’t get the grand prize rewards.

I would just like to finish the event.

I have an iPhone SE 2nd Gen, my username is LivWrites.

technical issues
  • kikimarie76's avatar
    kikimarie76
    New Novice
    5 months ago

    Same here. I had only 1 box left to open and it gave me another regal throne. ..

    Just did it again and same reward of regal throne. I only need one more of the outfit...not the throne.

  • Ilois4's avatar
    Ilois4
    Hero+
    5 months ago

    Hi, thank you for reporting the issue. The team is aware of the issue and I’m hoping the best but it probably won’t get a solution before the event ends. 

    I was able to finish the event by collecting Royal Treats enough to open several boxes in row. It does require extra luck since the rarity of the prizes differ and the game is more inclined to give the Throne. 🤞

  • joyvann5's avatar
    joyvann5
    New Novice
    5 months ago

    As you can see there's only one left ..500 coins, yet I still receive a Regal throne chair 4 times in a row .. I'm taking the suggestion of saving them to do in a row hopefully it'll make the game finish..  I have enough for two now , but will keep playing for more . I do love this game 😀 

    • joyvann5's avatar
      joyvann5
      New Novice
      5 months ago

      The suggestion worked .... I earned 23 more crowns .. and it worked on the first try .. received more money and the remaining color's for the seahorse pool and regal shower.  Thank you for your suggestion 

  • FireWolfStriker's avatar
    FireWolfStriker
    New Novice
    5 months ago

    I'm in the same boat, I have wasted so many royal sweets trying to finish collecting the last 3 items, I just keep getting the darn throne, lol.

  • joyvann5's avatar
    joyvann5
    New Novice
    5 months ago

    Me too and I can't find help 

    My player number if anyone at EA can help 

  • CynCyn20's avatar
    CynCyn20
    New Novice
    5 months ago

    I only needed 1 Royal treat box which I opened last night but it still says I need one more box. Today I played and collected more than enough to open the 1 Royal box, I even spent sim cash, but once I opened it, it still shows that there's 1 more Royal treat box to open. I hope they can figure this out because I did spend most of my coins and sim cash to get ahead. By the way, I had finished the event early and this is now for all of those extra colors, coins and cash. It would be a shame to have lost so many sim coins and cash for nothing. 

    • CynCyn20's avatar
      CynCyn20
      New Novice
      5 months ago

      I collected 9 royal coins and tried opening the last royal box again and still got that darn throne chair! Now the event is over and i have no way of getting my prizes. I really do hope the team at least let's us have our prizes.

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