Forum Discussion
EA_Mai
EA Staff
8 years agoThanks for the details, @magooo63. Have you tried to restart your tablet already? Clearing RAM memory might help.
If that doesn't help, please, try the troubleshooting steps in this article: https://help.ea.com/en/help/mobile/troubleshooting-steps-for-android/
Hope that helps!
-Mai
If that doesn't help, please, try the troubleshooting steps in this article: https://help.ea.com/en/help/mobile/troubleshooting-steps-for-android/
Hope that helps!
-Mai
8 years ago
thanks for all the feedback. I tried everything. uninstalling, reinstalling several times and still nothing. But, evidently they fixed this bug because i waited a couple of days and tried to install again, and this time it opened up. i am now playing the game on my tablet!!! For those who have had the same problem as me, try uninstall, reinstall again now that it appears they have fixed this problem with some phones and tablets.
About The Sims Mobile
Make a connection with Simmers, share your knowledge, and troubleshoot issues in The Sims Mobile official community.6,642 PostsLatest Activity: 2 days ago
Community Highlights
- EA_Solaire16 days ago
Community Manager
Recent Discussions
- 8 days ago
- 11 days ago
- 14 days ago