Forum Discussion

shelleyc118's avatar
shelleyc118
8 years ago
Solved

The game is not giving me xp when it should. I cannot level up

For a few weeks now, the game will not give me xp or allow me to level up even with the level bar at max. After completing tasks/events or even the daily to do list, it wont give me the xp. All other aspects of the game seem to be working well.

I have tried the troubleshooting tips but all have failed to fix the issue. I have also contacted game help but seem to be getting the run around with them. Not much help. Does anyone else have this problem. Please help!

technical issues
  • Phantomlover1717's avatar
    Phantomlover1717
    8 years ago

    Could it be you're at level 40? That would mean you've hit the highest level currently available and it's normal you don't get any XP. 

4 Replies

  • Phantomlover1717's avatar
    Phantomlover1717
    Legend
    8 years ago

    Could it be you're at level 40? That would mean you've hit the highest level currently available and it's normal you don't get any XP. 

  • shelleyc118's avatar
    shelleyc118
    8 years ago

    Hi thanks for your help. I am at level 40. So level 40 is the highest level in the game. I didn't know that. It explains a lot. Thank you. 

  • Ecurry2's avatar
    Ecurry2
    10 months ago

    I’ve been at level 29 for 4 straight games. I’m not getting any xp.

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    10 months ago

    Hi @Ecurry2, 

    It's been a while since this thread was last active so I'll lock it here to limit further necroposting. Please feel free to pop open a new thread and add some more information about your issue such as what happened and what steps you've already tried.

    - EA_Lanna

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