Top up fashion. But the clothes don't appear in my inventory.

I purchased the Fab N Fit and Superstar bundle using a Mandiri ATM card.

I was asked to exit the game. However, when I re-entered the game, I saw that the offer was still available in the store.

I immediately checked my inventory and couldn't find the clothes I just purchased, either for the male or female character.

Please fix this immediately and give me my clothes. I'll be very disappointed if I don't get them, and I'll give this a 1-star rating.😔