Product: The Sims MobilePlatform:Apple iPhoneList the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPhone 11OS Version 14.1.7How often does the bug occur? Every time (100%)Steps: How can we find the bug ourselves? When completing dig sites and excavation tasks, the quest and sims festival task does not progress. It’s still showing 2/5 excavation sites and 2/3 digs even though I completed them. Yesterday this also happened and they finally showed up hours later.What do you expect to see? Connection Type Please select your region North AmericaCountry United StatesProduct: The Sims MobilePlatform:Apple iPhoneList the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPhone 11OS Version 14.7.1How often does the bug occur? Every time (100%)Steps: How can we find the bug ourselves? When completing dig sites and excavation tasks, the quest and sims festival task does not progress. It’s still showing 2/5 excavation sites and 2/3 digs even though I completed them. Yesterday this also happened and they finally showed up hours later. What do you expect to see? To progress in the quest and festival rewards Connection Type MobilePlease select your region North AmericaCountry United States

@banng8687Hi, to progress in Smallfry’s quest, you should complete Expedition events (not digs). Circled yellow below and at this point you should have unlocked first two from left.Unfortunately yesterday’s Daily task had an error and it also required completing Expedition events instead of digs. My earlier bug report about the daily task error https://answers.ea.com/t5/Bug-Reports/Open-TH-dig-not-counted-on-Daily-Task/m-p/10446292#M19103edit; added pic

Hello, We're aware of the Sim Festival bug that some of you are experiencing with the Daily Task, "Complete 3 of Smallfry's Dig Sites," which is not recording the Dig Site action. However, you'll be able to progress in the above task if you complete "Expedition Events" instead. While this is not ideal, please use this alternative while the team works on a fix. Thanks to our community for alerting us to this bug. - The EA Team

Thanks SalixCat. I'm finding it challenging to search through existing bug reports.

Yes I understand, neither of them worked for me. I completed 5 digs for the daily task and only 2 of them “counted” so I didn’t get the reward. I also didn’t progress in the quest (separately) even though I completed 5 expeditions. Only 4 “counted” for some reason.

@banng8687 Oh, you did 5 expedition events for the quest.. 😮 Did you happen to notice which expedition event didn’t count towards the quest? Or did something happen in your game (like a crash for example) when you completed the expedition event? 🤔Hopefully your next expedition event goes smoothly and you’ll be able to progress in the quest.

Treasure hunt not progressing quest or in festival

11 Replies

Ilois4
Hero+
5 years ago
@banng8687Hi, to progress in Smallfry’s quest, you should complete Expedition events (not digs). Circled yellow below and at this point you should have unlocked first two from left.

Unfortunately yesterday’s Daily task had an error and it also required completing Expedition events instead of digs. My earlier bug report about the daily task error https://answers.ea.com/t5/Bug-Reports/Open-TH-dig-not-counted-on-Daily-Task/m-p/10446292#M19103
edit; added pic
banng8687
5 years ago
Yes I understand, neither of them worked for me. I completed 5 digs for the daily task and only 2 of them “counted” so I didn’t get the reward. I also didn’t progress in the quest (separately) even though I completed 5 expeditions. Only 4 “counted” for some reason.
Ilois4
Hero+
5 years ago
@banng8687 Oh, you did 5 expedition events for the quest.. 😮 Did you happen to notice which expedition event didn’t count towards the quest? Or did something happen in your game (like a crash for example) when you completed the expedition event? 🤔

Hopefully your next expedition event goes smoothly and you’ll be able to progress in the quest.
banng8687
5 years ago
It just didn’t count! It was so frustrating because they take a super long time to complete.
Ilois4
Hero+
5 years ago
@banng8687 Hopefully you still did got the prize from finishing the Expedition event. If possible choose the shortest, 4 hour event and if your sim has full energy it can be done quite fast. 👍
EA_Sanah
EA Staff (Retired)
5 years ago
Hello,

We're aware of the Sim Festival bug that some of you are experiencing with the Daily Task, "Complete 3 of Smallfry's Dig Sites," which is not recording the Dig Site action. However, you'll be able to progress in the above task if you complete "Expedition Events" instead.

While this is not ideal, please use this alternative while the team works on a fix.

Thanks to our community for alerting us to this bug.

- The EA Team
SalixCat
Hero+
5 years ago
@EA_Sanah Thanks for your reply 🙂
scottsimoleons
5 years ago
The task says "Complete 3 Smallfry's Dig Sites".
We only get credit for this Sims Festival task by completing Treasure Hunt Expeditions (with or without digs) and we get NO points for Smallfry's Dig Sites like the task title suggests. Players complained in the last Festival, now it's happened for the 2nd time in 5 days.
This is an easy fix. Just rename the task "Complete 3 Treasure Hunt Expeditions".
SalixCat
Hero+
5 years ago
@scottsimoleons I have merged your post with a bug thread about this issue. Please read @EA_Sanah 's post, #7 on this same thread.
scottsimoleons
5 years ago
Thanks SalixCat. I'm finding it challenging to search through existing bug reports.