Hello, Simmers! If you want to talk about The Sims Mobile with other players, be up to date with the last news, you need help with your game or you want to let us know about a bug, you are in the right place! In this thread you can learn everything you need to know to be an Answers HQ expert 😉 Game information, Technical issues and Bug Reports, what's each board for? How to search for threads and answers How to open a thread How to find your threads XP and solutions, what are they and how do they work? Forum rules If you have any questions about how Answers HQ works, you can send me or any of the Community Managers a private message, or open a thread, and we will do our best to answer them. Welcome to Answers HQ! 🙂 -Mai

@peachescoxwell, You don’t move in, but rather, promote offfspring to playable sims.Click on the available slot, and from the options presented, choose ”promote”. That will take you into your family portrait view. (You can also skip the former step by tapping the portrait directly). Tap on the sim you want to to make playable, and then, tap “promote”. P.S. You don’t have to wait for a child to be an adult to make them playable. You can promote them from “child” status and they’ll age up accordingly.

XP and solutions, what are they and how do they work? When you see a helpful post, you can use the ‘XP’ button to give experience points to the user who wrote it. It's an easy way of saying 'thank you' to the author and help them level up in the community 😉 You can do this with any post you didn't write. On the other hand, when you open a thread asking for help with an issue or asking a question to the community, and you get an answer with a solution, you can press the 'Accept as solution’ button to let the community know that: Your issue or question is solved. The post you have marked as solution contains the answer that helped you, which can be useful for other players who have your same issue in the future. Forum rules Every community has its rules, here you can find the Answers HQ user rules and guidelines. Please, check them before participating in the community. Thank you!

So right now I’m on level 39 and there’s not really anything I get when I level up except 5 sims cash which is kind of silly since I got that farAlso the prices are out of the roof for just one piece of land or a job or multiple furniture items etc.Also I really want to get the hot tub and the fish tank but the hot tub cost 2000 sims cash which is more than $30 in actual currency which is literally insane for a hot tub on a virtual game plus that the hot tub and the fish tank only appear randomly in the questions pop ups and it shouldn’t be like that, there just needs to be reasonable prices and an actual place where I can get all of these things that either I or any other sim player wantsAlso the fact that I have like 50 things in my storage is unnecessary, the whole point of leveling up is get get brand new things but The fact that I have to keep spending money for new things when the old things are still available and honestly really make no difference and also can’t sell basic starter stuff makes the game frustrating sometimes.Plus I really don’t get anything out of upgrading my title just really makes no difference to buy new items anywaysEveryone is spending the maximum they can but getting back the minimum...I love this game a lot but I just feel like a lot of things don’t make any sense.

@1004901909035When a sim retires they only stick around for a short time and then they disappear, you cannot play with them once you have retired them. You can watch the advertisements ( found on your mailbox in front of your Sims house) for sim cash and coins along with Izzy gems and cupcakes. * check threads as there are issues reported with this action. Good Luck 👍

Game information, Technical issues and Bug Reports, what's each board for? We have 3 forums or boards here in The Sims Mobile forums on Answers HQ. You can access them from here or from the top menu (All boards > The Sims > The Sims Mobile): Each of these boards have their own purpose: Game information:You can discuss the game here - do you want to show us how your household is doing, or share with other players your best tips to level up? This is the board you are looking for. Technical issues:If your game doesn't run properly, it crashes, you can't log in or you have a similar issue, take a look to Technical issues board. Your first stop when things don't work as they should is the 'The Sims Mobile - Known issues and how to solve them' guide. Bug reports:If something doesn't work properly in The Sims Mobile, and you think it might be a bug in the game, then come to tell us in the Bug reports board. Take a look to the 'Bugs - How to report them' thread if you haven't already. As you see, a place for any discussion you want to have. 😉

Welcome to The Sims Mobile forums on Answers HQ!

22 Replies

EA_Mai
EA Staff
8 years ago
Game information, Technical issues and Bug Reports, what's each board for?

We have 3 forums or boards here in The Sims Mobile forums on Answers HQ. You can access them from here or from the top menu (All boards > The Sims > The Sims Mobile):

Each of these boards have their own purpose:

Game information:
You can discuss the game here - do you want to show us how your household is doing, or share with other players your best tips to level up? This is the board you are looking for.

Technical issues:
If your game doesn't run properly, it crashes, you can't log in or you have a similar issue, take a look to Technical issues board. Your first stop when things don't work as they should is the 'The Sims Mobile - Known issues and how to solve them' guide.

Bug reports:
If something doesn't work properly in The Sims Mobile, and you think it might be a bug in the game, then come to tell us in the Bug reports board. Take a look to the 'Bugs - How to report them' thread if you haven't already.

As you see, a place for any discussion you want to have. 😉
EA_Mai
EA Staff
8 years ago
How to search for threads and answers

Before opening a new thread, it's better if you check if other players are already talking about your topic in the forum. To do so, you can use the search bar:

Take a look to the search results. If any of the posts you see is about the same topic you want to discuss, go ahead and answer that thread!

If you can't find anything similar, it's time to open a new thread.

How to open a thread

You can open a new thread using the 'New topic' button in any board - Game information, Technical issues or Bug Reports.

Please, avoid opening the same thread in different boards - this is considered spam and it's against the forum rules. If you are not sure which is the right board for your topic, just open it in one place and it will be moved if needed.

How to find your threads

You can find a list of the threads you have created, or answered, in your profile. Just click on your username in the right top corner of the page and select 'Profile':

Under ‘Recent activity’ you will see your last posts, and if you click on ‘View all’ you will get to a page with a list of all your posts.
EA_Mai
EA Staff
8 years ago
XP and solutions, what are they and how do they work?

When you see a helpful post, you can use the ‘XP’ button to give experience points to the user who wrote it. It's an easy way of saying 'thank you' to the author and help them level up in the community 😉

You can do this with any post you didn't write.

On the other hand, when you open a thread asking for help with an issue or asking a question to the community, and you get an answer with a solution, you can press the 'Accept as solution’ button to let the community know that:

Your issue or question is solved.

The post you have marked as solution contains the answer that helped you, which can be useful for other players who have your same issue in the future.

Forum rules

Every community has its rules, here you can find the Answers HQ user rules and guidelines. Please, check them before participating in the community.

Thank you!
bustynutz
8 years ago
Thank you
Anonymous
8 years ago
Yea i got a question. Im at lvl 9 the sims mobile cooking carrer and it wont let me start a shift yes i know how im almost lvl 16 and i bought all i could for the upgraded restaurant iv tryed changing carrers and it lets me start others and do shifts....but it wont let me do a shift since i hit 9......am i missing somthing game doesnt say anything and im getting mad cuz i spent real money thinking it was the problem.
Anonymous
8 years ago
I’m having the same problem except I am only at level 5 (nearly 6) in cooking career.
Anonymous
8 years ago
Yea idk man iv even tryed to contact ea imma give them more time since its new least till tuesday morning n then i want full refunds if rhis aint fixed spent over 30 bucks alrdy
Anonymous
8 years ago
Hi! I have a question! How a sim can move out?
Thanks
BamaBabydoll
8 years ago
I'm trying to figure out how to move my sim daughter in to be a playable sim. She has aged up to adult and I have a available slot for her. The relationship is at level 8. There is no option to move her in. What am i doing wrong?
brief_candles
8 years ago
@peachescoxwell, You don’t move in, but rather, promote offfspring to playable sims.
Click on the available slot, and from the options presented, choose ”promote”. That will take you into your family portrait view. (You can also skip the former step by tapping the portrait directly). Tap on the sim you want to to make playable, and then, tap “promote”.
P.S. You don’t have to wait for a child to be an adult to make them playable. You can promote them from “child” status and they’ll age up accordingly.