EA Staff
EA StaffGame information, Technical issues and Bug Reports, what's each board for?
We have 3 forums or boards here in The Sims Mobile forums on Answers HQ. You can access them from here or from the top menu (All boards > The Sims > The Sims Mobile):
Each of these boards have their own purpose:
Game information:
You can discuss the game here - do you want to show us how your household is doing, or share with other players your best tips to level up? This is the board you are looking for.
Technical issues:
If your game doesn't run properly, it crashes, you can't log in or you have a similar issue, take a look to Technical issues board. Your first stop when things don't work as they should is the 'The Sims Mobile - Known issues and how to solve them' guide.
Bug reports:
If something doesn't work properly in The Sims Mobile, and you think it might be a bug in the game, then come to tell us in the Bug reports board. Take a look to the 'Bugs - How to report them' thread if you haven't already.
As you see, a place for any discussion you want to have. 😉
EA StaffHow to search for threads and answers
Before opening a new thread, it's better if you check if other players are already talking about your topic in the forum. To do so, you can use the search bar:
Take a look to the search results. If any of the posts you see is about the same topic you want to discuss, go ahead and answer that thread!
If you can't find anything similar, it's time to open a new thread.
You can open a new thread using the 'New topic' button in any board - Game information, Technical issues or Bug Reports.
Please, avoid opening the same thread in different boards - this is considered spam and it's against the forum rules. If you are not sure which is the right board for your topic, just open it in one place and it will be moved if needed.
You can find a list of the threads you have created, or answered, in your profile. Just click on your username in the right top corner of the page and select 'Profile':
Under ‘Recent activity’ you will see your last posts, and if you click on ‘View all’ you will get to a page with a list of all your posts.
EA StaffXP and solutions, what are they and how do they work?
When you see a helpful post, you can use the ‘XP’ button to give experience points to the user who wrote it. It's an easy way of saying 'thank you' to the author and help them level up in the community 😉
You can do this with any post you didn't write.
On the other hand, when you open a thread asking for help with an issue or asking a question to the community, and you get an answer with a solution, you can press the 'Accept as solution’ button to let the community know that:
Every community has its rules, here you can find the Answers HQ user rules and guidelines. Please, check them before participating in the community.
Thank you!
Thank you
@1004901909035When a sim retires they only stick around for a short time and then they disappear, you cannot play with them once you have retired them. You can watch the advertisements ( found on your mailbox in front of your Sims house) for sim cash and coins along with Izzy gems and cupcakes. * check threads as there are issues reported with this action. Good Luck 👍
