"NIMSWRATH;c-2226977" wrote:
"gamerdruid;c-2226804" wrote:
As mentioned here many times, only EA support can deal with funding issues. Contact them again.
I contacted them twice and they are just some indian or pakistan callcenter. They follow the idiot scripts and make you lose 30mins before they even understand what we are complaining about.
You should escalate this to them or those who made you moderator to escalate this issue. RAISE SOME HELL!!
I have not been able to buy funds for a month now.
For sure it is very very low on their priority list to help us. And you look like a clown making excuses and escaping any and all responsibility for taking action on these types of problems. You just say we should do it. But we are treated like fools by EA and our only other resource to look for solutions is here.
I escape any and all responsibility ON FUNDING ISSUES as I have no influence or contacts to escalate it within EA. You're entitled to your opinion about me, I won't share mine about you!
My role as moderator is to ensure that the forums are monitored and discussions don't develop into slanging matches between members - it doesn't extend further than that. This is common amongst all the moderators here. We do have contact with the developers (who have no ability to take action on funding issues either) which is why the game is still working as when an issue arises within gameplayer or general game access it is drawn to their attention.
