Missing paid Premium Supply Pack!
Around a week ago I purchased the Premium Supply Pack for 19,999 TA Credits and for some reason it never showed up in my account. I have been trying to deal with this problem through EA but they have ...
Forum Discussion
yes and I see it is there, but as I stated, I never received the contents of it.
I really hope this can be settled quickly as I was promised one thing by one person then told another thing by another person over at EA Support. I am not sure if it was a language barrier problem where we were just not understanding each other or what but I do find it ridiculous that they did tell me that they had no way of seeing what I paid for inside the game when that page you showed me is an actual EA page on their very own site! This is one of the biggest reasons I wish they would keep support in the country that the person is from. This way everyone understands each other better and there is no misunderstandings at all. Anyway, as I was saying before, at this point, I would prefer my coins back and then I will buy the pack when my current stuff expires. I think that might have caused the problem in the first place.
I really hope this can be settled quickly as I was promised one thing by one person then told another thing by another person over at EA Support. I am not sure if it was a language barrier problem where we were just not understanding each other or what but I do find it ridiculous that they did tell me that they had no way of seeing what I paid for inside the game when that page you showed me is an actual EA page on their very own site! This is one of the biggest reasons I wish they would keep support in the country that the person is from. This way everyone understands each other better and there is no misunderstandings at all. Anyway, as I was saying before, at this point, I would prefer my coins back and then I will buy the pack when my current stuff expires. I think that might have caused the problem in the first place.
