I've been observing strange behavior on the new game page (from EA) for several days.I access it when I am not yet authenticated and it loads me like this:https://prnt.sc/w3xj7e"Login" (center) is different from "Start game" (Up right)After entering the correct username and password, the following page is displayed:https://prnt.sc/w3xl6lI see the same information even though the user is already loaded. I think the button in the middle should be "Play now"Sometimes this other screen appears:https://prnt.sc/w41dr0Now the "Play now" and "change world" button does appear in the center, but if you look at the detail, the central "Play now" button is disabled and you cannot click on it.Edited: I have tried to reload the page several times when I am already authenticated to see if the other page view comes out but it always loads the same, with the button disabled.Note: I don't know if it will be with the language in Spanish only and Chrome (ultimate version)

For those having a problem from the UK, you change the en-gb in the address bar to de-de you will get the standard page in German. Use something like Google translate add-on to change the page to English and the play button works for me.

@EE_Elephterion @gamerdruid The chrome link loads up in Latin:https://www.ea.com/en-gb/games/command-and-conquer/command-and-conquer-tiberium-alliances

It is a known problem that EA (not the developers of the game) are responsible for solving.In the meantime try using direct links to the world you wish to enter.

We alerted the web team to take a look at the landing page of the game.What link did you access the game by? This seems to direct to the product page from EA.The games landing page loads fine for me here: https://www.ea.com/games/command-and-conquer/command-and-conquer-tiberium-alliances?setLocale=en-us

@EE_Elephterion @gamerdruid that is the link I use in Firefox and also for Chrome. Even if i copy the landing page form Firefox to Chrome, Chrome converts it and takes me to the Latin / German page. Also when I sign in with Firefox the page just keeps refreshing and I have to press the sign in button a few times to access the game.

New Landing Page with strange behavior

JDREADD
5 years ago
https://prnt.sc/w6h0cm
gamerdruid
Hero+
5 years ago
"JDREADD;c-2175239" wrote:
i was told on chat and on the phone its being discontinued and wont be any support for it

This isn't true! (Not that you weren't told this, but that the game is being discontinued).
EA don't provide the support for the game in general, although the errors with the front page are their responsibility.

The game support is provided here, via the community and via Envision staff, the developers. Financial issues are 'supported' by EA.

This isn't the first time that support staff have told members this, they have been saying the same for literally years!

I agree, it's not 'good enough' that the issue has been on-going for a while, if it was for one of their top selling titles I'm sure it would have been fixed!

If you have the full chat transcript then copy and send it to @EA_Roger and to @EE_Elephterion who can escalate the issue of 'discontinuing' the game.
iguanaworld
Rising Newcomer
5 years ago
When the "Play now" button was not active, you could click the "Change world" button and choose the one you wanted to play.

Today I just tried it and it doesn't work, this comes out, with code included:
https://prnt.sc/w6jbdq

{"offers":}
nefrontheone
New Scout
5 years ago
Me too, problem after authentication and click to play: https://prnt.sc/w6pj3w
geza25973
5 years ago
Thanks @gamerdruid - however we all know how fast and efficient EA are; even without a Lockdown going on - not!
JDREADD
5 years ago
i only have screen shots and as for there big games lol full of cheats had to stop playing bf5

moved over to fish n chips or cod lol

and yes now use the world link but how am i supposed to see if and when new worlds will be starting

if i worked like ea games id be going to fit a front door and frame and go home and not put the bloody door in

like there web site lmao
gamerdruid
Hero+
5 years ago
At the moment it's a more like building the house, putting in upper floor windows and forgetting to put an opening for the front door!

As to how do you get to the change world to choose a new world:

This works for me, may not work for you!

Log in via a direct link. Use the log out in-game, then use the little icon at the top right of the page that appears. Use that to sign out. Then use it again to to sign in. That should get you to the intended front page. From their click on home. You may get error messages but I tend to also get a link to change world even if the 'play' button isn't working.

As stated, this works for me and is a real pain to go through. Fortunately new servers aren't likely soon so the problem is only if you wish to join an existing server for some reason.

Very far from ideal, but it works for me.
JDREADD
5 years ago
yes using world link you like to post lol

next issue how can i add funds
geza25973
5 years ago
@JDREADD I have issues with funds also. Sometimes it works if you keep refreshing the funds page. If that dosn't work signing out then back in again works (eventually)
Santoruga
5 years ago
World 34 - I got error 500 when trying to launch the game.
Is this the norm now? When will it be fixed?

BTW this issue start happening after they show another button (change world) on the login page.