Re: Titanfall 2 multiplayer locked
For me I've been having the issue since I purchased the game on steam. Mind you, I haven't played it for a few years. I'm going to try something for a moment.
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So! Update, like with the previous application I had issues with, for some ungodly reason it works on my previous computer. I think it's either a hardware or software issue. Either with windows or with the physical hardware put into computers recently. There's an update for windows I'm going to try and see if that does anything. If we can narrow this down at all, that'd be best.
Update 3, even after the updates from windows, the game still runs and access online. No "Searching for Data Center" constantly. Just instantly connected to Salt Lake City. So, the new PC is still having that issue. This isn't some sort of coincidence. Something's genuinely off.
@EA_Kent Do you think you can get this to someone from Respawn, EA, anyone with tech knowhow to analyze what's going on? If I'm having this problem, there must be others out there who need a solution for this as well.
- @Hydrofreeze98 I don't have another pc to test it on but this is the same issue that I have. Hopefully they don't need huge numbers with this problem to make the change.
- @themastersword08 This is going to sound weird, but the other program I had trouble with is called DAZ3D. I was wondering if, since you say you're having the same problem as me, see if you can download the 64 bit version of DAZ3D Studio (should be to v4.12 at writing), and see if you can log in.
If DAZ3D Studio crashes upon trying to log in, that means that you have the exact same problem as me. 
EA_KentCommunity Manager
Thanks for the updates!
I'll continue passing along these details. 👍
/Kent
- @EA_Kent I tried to do something else as well. Tried using an external adapter (NETGEAR WNDA3100v2) and tried to connect that way. Still no luck. Next thing I could try is with Ethernet though. I'll see how well that works.
I had similuar problems, on and off for some time. It finds a database but is stuck at contacting respawn servers. I always blamed it on server issues, but my friends could play no problem today.
- @1116574 I guess this goes not only to you, but to everyone else? What are you all playing on?
Currently trying to play this on a Dell XPS 13 2 in 1 with an RTX 2080Ti Gaming Box from Gigabyte. The gaming box shouldn't be affecting it. It's the laptop itself that's throwing everything off. - EA_Kent
Hi everyone.
If you're still having trouble with this could you do me a favor? Try running a UO Trace and direct message me the results when you can.
For more information on how to run the test check out the EA Help website. Once you have the results you can message them to me directly. Thanks!
/Kent
- @EA_Kent Any new info on what happened?
- EA_Kent
I got the UO Trace results you sent. I'll forward them along to the team. I'm afraid I don't have any updates at the moment, but I appreciate the patience on this.
/Kent
- @EA_Kent I found something that might be important. Got another computer to check this out with, but it looks like that the laptops some people are trying to play with are using Wifi 6. I tested this out on a Dell XPS 13 2 in 1 7390 that has a Killer Wi-Fi 6 AX1650, and on a Lenovo Yoga C940 that has an Intel Wi-Fi 6 AX201. While the only one that works is an Inspiron 15 Gaming 7567 laptop that has an Intel Dual Band AC-3165.
The important thing to note here, is that while the Intel 3165 can work with both 32 and 64 bit versions of Windows...the Wi-Fi 6 ones only work with 64 bit windows. I feel like I mentioned this in a previous post...most likely I did.
I tried to connect to the game server by using an eGPU that has an ethernet port on it. Specifically the 2080ti Gaming Box from Gigabyte. That didn't work. Trying to bypass the wifi card alone is not enough. So, I'm still stuck in terms of what to do. The only remaining hypothesis is that computers that are built with Wifi 6 cards or similar must have some software missing that prevents 32 bit applications from connecting to the internet. Or, the 32 bit application tries to connect to the internet, but the 64 bit operating system doesn't know how to communicate. So, in short, program dies midway through.
- EA_Kent
- EA_Kent
When you have a chance would you mind sharing your DxDiag here as well? That way I can also forward that along to the team.For more info on how to pull it up check out the EA Help site. You can attach the text file to this thread once you have it. Thanks!
/Kent
- @EA_Kent there might be a problem in certain regions as well. I have a new laptop, same model as the old one, and tried to play titanfall again. but the problem might also be with the model.
Throwing my hat in the ring on this, had the game almost since launch, all of a sudden I'm getting the data center error and a constant "retrieving matchmaking list" error when trying to join either multiplayer mode. New system built in March but reusing my old SSDs, but I'm almost positive I played TF2 on this system right after I built it. DxDiag is attached, really hoping for a resolution soon!
Including three files here because I tested on three computers. Two with 10th gen processors and one with a 7th gen processor. The older one being able to access the game still while the others aren't.
- EA_Kent
- EA_Kent
Hi again @Hydrofreeze98 and @fireinthesky7
I do need to confirm one more thing for the team. Are your PCs connected to the internet via wifi, or are they using a network cable?
/Kent
Ethernet usually; my PC doesn't have a WiFi card, but I tried connecting to my home WiFi using a USB adapter and it made no difference.
- @EA_Kent I've tried outright wifi, tried an ethernet adapter and a range extender, tried hardwiring myself to the router directly. Nothing. Even using USB solutions don't work for wireless wifi.
Also, heads up, using the windows insider build does not make a difference. Just tried that last night. - EA_Kent
Thanks for the info.
Can you test something else for me? What happens if you disable the other network adapters in Windows aside from your active connection? Do you still run into the same error?
/Kent
Unless I connect the USB Wifi adapter, I don't have anything besides the ethernet adapter showing in my network options. Driver is up to date, I tried disabling and re-enabling it just to see if that worked. No dice.
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