I have sent them 3 emails to explain what was the matter of getting kicked by fairfight. never got a response. I have send them also messages on facebook, never did they replied. I have read that it is very rare they respond or even unban you to play online.
That is not acceptable for the money I have spent on the game and the add-on that I recently gotten also.
They don't even have a code to explain the problem, they don't even sent you a notification of the problem that you may have and give you the chance to explain.
Sadly I bought the game around Christmas time, you wont get your money back from the credit card company. They got the power to ban whoever they want without the proper explanation.
I have read people getting ban for accusation from the new players saying they report them because they are cheating. New players should understand that their players been playing Titanfall for a long time and knows the maps very well and knows where most people hide, camp or even know what is the next step the player will do. It is called experience players but they are called: hackers, aimbot or a cheater from angry players that are new or no idea on how to play the game. Now I have read also some players actually sit and camp and then video everything, then they go and edit the video to make certain players that they are cheating and sent it to Fairfight. Fairfight does not care, if they get too many complaints ...they judge and ban you.
Yes there is plenty of hackers out there, you cant go and ban anyone that point the finger saying this player is a hacker and that is what happening with Fairfight.
Good luck of getting your money back. Now I know why people saying get away from Origin, terrible support and unjustified banning legit players.
