Barbarian statue does not go to inventory

http://i.imgur.com/HqnTrCe.png

It happened to me today too. I opened a case with EA. I'll let you guys know what happens.

"Dougie_Powers_17;c-1639672" wrote:

"4kidsandacatdog;c-1639605" wrote:

"zlevell786;c-1639604" wrote:
I can't remember how I got it, but I've had it for ages and I wouldn't have paid donuts for it back then, so it must have been free at some point in the past.

I think the only time it was free in the past was the original event, CoCl. That's when I got him.

Edited to add the "l".
The censorship on this site...that's not even spelled well enough to BE a dirty word! :D

Well for the record, you can use the following list of words to avoid for future reference..

****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****...
And never EVER use ****, **** or **** ;)

Oh come on! Those are my favorites!

I got mine today. Since I didn't have one, it asked if I wanted to place it which I did. I got 2 per cent added to my multiplier.

Me too, i don't even remember if I had it and where I put it.

Like everyone else here I "won" this prize at the dig and didn't receive a second statue. Not really upset about that since the giveaways in TSTO are plenty generous enough IMHO, although what I find most frustrating about this situation is probably the fact that the same statue was on sale during the previous event for 60 donuts in the Medieval Mystery Box, which is how I acquired it the first time only weeks ago!

"girl22721;c-1642042" wrote:
Like everyone else here I "won" this prize at the dig and didn't receive a second statue. Not really upset about that since the giveaways in TSTO are plenty generous enough IMHO, although what I find most frustrating about this situation is probably the fact that the same statue was on sale during the previous event for 60 donuts in the Medieval Mystery Box, which is how I acquired it the first time only weeks ago!

Things like this are proof as to why my loathing and distain of mystery boxes gets vindicated more and more... had I even tried to buy a mystery box to get something I truly desired, only to run out of doughnuts and try to console myself with the 2% bonus, to then see it 'given away' would rankle me good

http://i.imgur.com/UaHG2RX.png

I got another one today but still haven't heard anything back about the first one. You guys talking about fraud kinda freaks me out. I've spent a lot of time and money on this game over the years and am worried now they could ban me if they think I'm doing something shady. I had heard of people winning these statues and them disappearing so I took screenshots to prove I got them. I hope that helps. *fingers crossed*

"ZuppaFishbone;c-1642133" wrote:

"girl22721;c-1642042" wrote:
Like everyone else here I "won" this prize at the dig and didn't receive a second statue. Not really upset about that since the giveaways in TSTO are plenty generous enough IMHO, although what I find most frustrating about this situation is probably the fact that the same statue was on sale during the previous event for 60 donuts in the Medieval Mystery Box, which is how I acquired it the first time only weeks ago!

Might have shrugged this off easier had EA not strung me along twice as if they cared or knew nothing about why it happened, then essentially tried to scare me off with statements about fraud. This would be equivalent to stealing a 10 cent bubble gum ring compared to robbing a bank, nobody with half a brain would take such a risk without a big payoff and digital goods seriously don't qualify as high value. Any minute they could shut down like Zynga did with Fishville and walk off as if spending on freemium games isn't done with real money. EA's very real problem with stealing is far worse than someone asking for a little statue from people they never hear a peep out of otherwise when the game is glitchy or we cannot connect... right in the middle of game play with time running out. I have to wonder why they bother having support when they don't help us at all or intend to, and this isn't my first incident like that where they did more harm than good. All they offer is lip service and put people on phones to pretend as if they offer honest support when they do not.

http://a66.tinypic.com/14y3c74.jpg
EA is a US company based out of Redwood City, California. Like so many US companies, they have outsourced their customer service in recent years to other countries. They are not malicious, they just don't understand the game, and from my experience, some struggle with English. A bit of patience and politeness goes a long way.

@CalumsCobra

How so?

@IckabodSchrek

EA is a US company based out of Redwood City, California. Like so many US companies, they have outsourced their customer service in recent years to other countries. They are not malicious, they just don't understand the game, and from my experience, some struggle with English. A bit of patience and politeness goes a long way.

I couldn't agree more. I talked to a rep today whose accent made him sound unfriendly and his lack of game knowledge was frustrating but we were laughing by the end of the call. My problem didn't get resolved but I did find out my case was still in the queue.

"sjsebayacc131;c-1642219" wrote:
@CalumsCobra

How so?

EA is a US company based out of Redwood City, California. Like so many US companies, they have outsourced their customer service in recent years to other countries. They are not malicious, they just don't understand the game, and from my experience, some struggle with English. A bit of patience and politeness goes a long way.

I couldn't agree more. I talked to a rep today whose accent made him sound unfriendly and his lack of game knowledge was frustrating but we were laughing by the end of the call. My problem didn't get resolved but I did find out my case was still in the queue.

Happy that you had a good experience, but please don't include my quote without my name. ;)