EA I dont' understand your business model

Igcognita wrote:

Chivalrous42 wrote:
Generally I'm pretty patient with glitches or bugs because I get that this stuff can be pretty complicated and takes time. I've also been pretty lucky compared to most in the glitch department.

That said, given how much worse it's been lately, I'm a bit surprised they haven't just slowed down the new content rollouts before fixing the old ones. Adding even more complexity onto an already existing software problem just makes it harder to root out and fix.

We've just had a huge expansion, a major event, and a new level during the event. Would anybody really have been bothered if it took them a bit longer to release Level 58?

That's the only part of the "business model" I'm not getting in this situation.

I think it might be because not everyone is experiencing the same glitches, and not everyone has had a glitch problem. Which means there are several factors that maybe the cause for the glitches.
I don't think you can just put a pause on the game, when there are plenty of people who are not having issues at all. The worse glitch for me is one that locks you out of the game or makes the game unplayable. Other than that, these other issues, to me are minor annoyances, that will eventually be worked out. I lost characters, they're back now, I experienced lag, now it's normal, had problems with level 57, now everything is back to normal, mostly.
The latest update had some issue, which I'm sure they are actively working on. How about we give them a chance to fix it and continue to give us a good year of gameplay.

Igcognita wrote:
I think it might be because not everyone is experiencing the same glitches, and not everyone has had a glitch problem. Which means there are several factors that maybe the cause for the glitches.
I don't think you can just put a pause on the game, when there are plenty of people who are not having issues at all. The worse glitch for me is one that locks you out of the game or makes the game unplayable. Other than that, these other issues, to me are minor annoyances, that will eventually be worked out. I lost characters, they're back now, I experienced lag, now it's normal, had problems with level 57, now everything is back to normal, mostly.
The latest update had some issue, which I'm sure they are actively working on. How about we give them a chance to fix it and continue to give us a good year of gameplay.

obake-odori wrote:
Last week we heard from multiple tsto platforms to NOT UPDATE OR EVEN PLAY the game until things get fixed. That pretty much sounds like some form of consumer strike to me. Imagine how much money EA must have lost! Yet even after the updates there are still reports of some serious issues among players.

If I were EA, last week would have been a wake up call. But no, I still have problems collecting rent on my buildings, still crashes frequently. And if you would just take a little peek on this forum alone, you will see tons of problems.

I love this game. I even signed on to be a RTTF player. I'm not going on a rampage and claiming not to play anymore. But I want to see solid fixes. I want this game to be reliable. I don't want any more updates, events or what not. I just want my game back!