go to answers HQ and give as much info as you can. Thanks.https://answers.ea.com/t5/The-Simpsons-Tapped-Out/Info-request-Screen-freezing-THOH-update/m-p/7086788/thread-id/127587

If there are so many people that have the freezing problem, how did EA not catch this during the QA stage? Do the developers not play this game?

"BlackFloppyDisk;c-2002037" wrote:If there are so many people that have the freezing problem, how did EA not catch this during the QA stage? Do the developers not play this game?I don't know how they test but they'd like people to report the issue on Answers HQ, they are looking into it.

"BlackFloppyDisk;c-2002037" wrote:If there are so many people that have the freezing problem, how did EA not catch this during the QA stage? Do the developers not play this game?I have a feeling they don't scale up in their testing to the level the long time players are at i.e. 300+ characters, almost all land and 10,000+ items.ETA: I'm assuming most of us also play with the collider turned on all the time and with IRS at max level. This would add to the lag.

Please look faster... Its soooooo annoying

EA is looking into the lagging and freezing isues

Rosshk
New Spectator
7 years ago
Good to see I'm not the only one, but I'm just having lag/freeze issues when I tap/collect from buildings/jobs.
On a related note, I had the same problem during the THoH 2013 Ghost event.
beastlymm
7 years ago
"Willy9292;c-2002756" wrote:
"Cooperman1212;c-2002705" wrote:

Glitches are frustrating But some of the rants going on about this are a bit over the top.

Everyone vents differently. It’s just their way of decompressing.
jerrychaney1234
7 years ago
Looking at the problem is not solving the problem. I can look at my game all I want and if I don't play it, it does nothing. EA knows there is a problem, everyone has told them and it seems like all they are doing is looking at it.
lone_viper_wolf
7 years ago
Donuts harvesting would not work all the time in this event. All i hear is the sound effect of Bonus level ups but the actual selection box did not appear.
HisWrath
7 years ago
"Willy9292;c-2002756" wrote:
First, not everyone is experiencing the same issues. I have 3 towns on the same device. On one I have no issues, at all. On the second, there is significant lag when I collect from buildings. If I wait, and let it collect I can move on and all is well. If I have a no patience event and click and move while its collecting, it will overload and freeze. It will eventually resume but after an extended time, so a hard close is the fix.

On the third everything is sooooo slow. That being said, everything works if you wait. On that town I have finished Act 1, I have crafting to level 6, and bought out everything I didn't have in the store. No issues other than slow. No issues on all three visiting friends.
ealt with 'The Glitch' over and over for a year. .

Excellent summary. My experience is the same as your second town.
suznstl635
7 years ago
"willp_70;c-2002889" wrote:
The lag in my game is not nearly as bad as it was. The only issue I just had was tapping friends minions.

I was able to get my daily challenge of going to a neighbor town to tap on 3 minions, but I was not able to get to the other neighbors before getting kicked out of the game. I hope it's fixed by the time the TV show is on tonight.
papko85
7 years ago
Great. I have to dig 500 times to come to store. But i have 20% less Payout on digging because on reseted event statistics.
Loanet
Rising Scout
7 years ago
Before the patch, my game would freeze up upon using the Unemployment Office on Posessed citizens.

Since the patch, I now have trouble getting taps on Minions to register. So it's actually much worse.
Rosshk
New Spectator
7 years ago
"Loanet;c-2003801" wrote:
Before the patch, my game would freeze up upon using the Unemployment Office on Posessed citizens.

Since the patch, I now have trouble getting taps on Minions to register. So it's actually much worse.

Ditto here. I can't tap them at all.
ZennGlenn
Rising Newcomer
7 years ago
For top level 5.5 yr player w/ large town: patches have 95% fixed lag, but worst frustrating issue remaining is total freeze on placing items for 30 sec to several minutes, & of course lack of access to land (would be swell to see at least double Land Token 'awards' ;)