MaxxSpider wrote:George? No me for the 4th time since Easter, spent an hour on chat with EA. Case is again escalated and I am tired of it. I think it is funnier when you are not the one spending time on chat with them. Sorry I am really mad and I feel stupid for buying donuts recently, should have waited longer to be sure I would not be locked again.

Hello I remember you. My case about after-easter is still unreplied despite being escalated long ago. I have been able to play 5 minutes since 3 thursdays ago. I guess the game hates us.

I know there is a glitch with starting game and your daily prize comes it boots you out of game. I play on mini iPad and when this happens I have to sign in on android to get passed that point. Happens every time daily prize comes up. Not sure if this is happening to you. This is my sons town and it only happens to his out of three towns.

fuffazzoni wrote:Hello I remember you. My case about after-easter is still unreplied despite being escalated long ago. I have been able to play 5 minutes since 3 thursdays ago. I guess the game hates us.But I loooove the game (when there is no stupid wheel or boxes) why can't it love me back! :oops:

wyendn wrote:I know there is a glitch with starting game and your daily prize comes it boots you out of game. I play on mini iPad and when this happens I have to sign in on android to get passed that point. Happens every time daily prize comes up. Not sure if this is happening to you. This is my sons town and it only happens to his out of three towns.Nope not after daily prize. It is random, first two times, they told me my saved file on their system was corrupted and they had to retrieve an older file, 3rd time was the Easter bug so many of us had for about 2 weeks. This morning I played and when I tried to login a couple of hours later I got kicked out, same pattern as before. The most infuriating is that my feeder's town is playable but not my premium main town!

Guess who is locked out AGAIN! | EA Forums

finagenesse
11 years ago
MaxxSpider wrote:
George?
No me for the 4th time since Easter, spent an hour on chat with EA. Case is again escalated and I am tired of it. I think it is funnier when you are not the one spending time on chat with them. Sorry I am really mad and I feel stupid for buying donuts recently, should have waited longer to be sure I would not be locked again.
fuffazzoni
11 years ago
Hello I remember you. My case about after-easter is still unreplied despite being escalated long ago. I have been able to play 5 minutes since 3 thursdays ago. I guess the game hates us.
wyendn
11 years ago
I know there is a glitch with starting game and your daily prize comes it boots you out of game. I play on mini iPad and when this happens I have to sign in on android to get passed that point. Happens every time daily prize comes up. Not sure if this is happening to you. This is my sons town and it only happens to his out of three towns.
finagenesse
11 years ago
fuffazzoni wrote:
Hello I remember you. My case about after-easter is still unreplied despite being escalated long ago. I have been able to play 5 minutes since 3 thursdays ago. I guess the game hates us.

But I loooove the game (when there is no stupid wheel or boxes) why can't it love me back! :oops:
finagenesse
11 years ago
wyendn wrote:
I know there is a glitch with starting game and your daily prize comes it boots you out of game. I play on mini iPad and when this happens I have to sign in on android to get passed that point. Happens every time daily prize comes up. Not sure if this is happening to you. This is my sons town and it only happens to his out of three towns.

Nope not after daily prize. It is random, first two times, they told me my saved file on their system was corrupted and they had to retrieve an older file, 3rd time was the Easter bug so many of us had for about 2 weeks. This morning I played and when I tried to login a couple of hours later I got kicked out, same pattern as before. The most infuriating is that my feeder's town is playable but not my premium main town!
sirlanceelot
11 years ago
Have you tried deleting and re-installing the app?
finagenesse
11 years ago
SirLance_Elot wrote:
Have you tried deleting and re-installing the app?

Yes I am becoming a pro at troubleshooting.
pokelon1970
11 years ago
Maybe try playing from another device? Just to try and get around the bug? From your pc with Bluestacks? Doesn't hurt trying I guess?

I'm really sorry for you by the way......it sucks! :thumbdown:
finagenesse
11 years ago
Pokelon wrote:
Maybe try playing from another device? Just to try and get around the bug? From your pc with Bluestacks? Doesn't hurt trying I guess?

I'm really sorry for you by the way......it sucks! :thumbdown:

Thank you for the advice but I already tried on my ipod/Ipad and it doesn't work on either, can't try on my phone because somehow even if I have storage space the app wants even more space! The thing is that the app on Ipod/Ipad works just fine with feeder's town, which is infuriating since my regular game has premium the other doesn't have and they are not at the same level.

I just hope I will not miss too much of the event because I really like it.
pokelon1970
11 years ago
Grrr, really infuriating then indeed. :-( :thumbdown:
I hope they'll do something for you quickly at EA.