Has Anyone Experienced this Kind of Freezing???

BrownMamba84 wrote:
How would you guys approach my situation with EA?

I've received 4 emails from EA basically saying the same thing: please restart your phone, reinstall the app, try logging in from another device, etc. -- with still no difference. I haven't been able to log-in for ~6 days.

Well, basically they're trying to say that this problem is on my end. After numerous attempts on other devices, and the ability to sign into other accounts from my phone, I can be confident, this issue is out of my control.

All I've been asking for is an explanation, but they've failed to do so.

I've been a premium user for a while now, and I'm not asking for any special privileges. But the amount I spent on the game (with proof of purchases from the Apple store), I'm eligible to file a small claims case with the Better Business Bureau.

Anyone else have any other ideas on how to deal with EA? Super-frustrating.

Have you asked for it to escalated? That seems to be what is happening with mine now but you never know with these lot!