Forum Discussion
11 years ago
shelle42 wrote:
Ever since Gil showed up, my game loads ( donut spinning) then crashes and goes back to my home screen. I've done everything, deleted, reinstalled, trying it on other devices. It seems like an origin problem, cause it's only when I log into my account. I emailed EA about this today, still haven't heard anything. Is there anything else I can do?
Welcome to the forum!
Do you get the Origin login at the bottom left on the splash screen?
When this was happening to me I never got past the donut spinning and then a crash to the home screen. This fixed it for me....
Depending on your device.... go into your application manager, clear the cache, clear the data, uninstall. Then reinstall. If the game then opens with just Homer, hit your back button to exit the game. Restart your device. Rerun the game. At that point I was able to login, and all was ok again.
Good luck!
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